Cornerstone Home Lending, Inc.

The Whole Process

I was shopping for a home, I wanted to spend no more than $120,000 which I thought for me was about what I wanted to spend and would make my mortgage something I could afford into retirement.

We were using Cornerstone during the whole process, doing estimates and telling me about how much my monthly payments would be.

During this process we talked a lot about my Senior Discount – I am 67.

I would be anywhere from $80 to $140 off my monthly mortgage and since I was planning on keeping this into retirement that means a lot to me.

We found a new home which was more than I wanted to spend but with my Senior Discount it was doable.

Cornerstone kept telling me all I need to do is as soon as I sign paperwork and change the address on my Drivers License I could go down to the Harris County Tax Office and apply and I would instantly get my discount.

Then just bring that info back to Cornerstone and my mortgage payments would be reduced, and this could happen even before I pay the first but certainly by the second one.

Well, I feel like I have been sold a used car by a not so reputable used car salesman.

Because that is absolutely not the way the process works at all!! I applied, then there is a “process” that the paperwork must go through which could take 5 months.

And not only that, Cornerstone has sold my loan to another company in Idaho who is telling me that they won’t apply the discount until 2018! This is a nightmare.

I trusted the folks I was speaking to at Cornerstone and thought they knew what they were talking about,there sure don’t.

If at any point through the process someone would have told me it can take up to 6 months or a year to apply my discount it would have make a huge difference as to the property I chose.

I am not sure what I will do now. This is a huge burden on me. True in lending, where was it?

Is Cornerstone Home Lending, Inc. legit?
Cornerstone Home Lending, Inc. is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 4 consumer(s) was/were given a Cornerstone Home Lending, Inc. as a negative rating, and only a few left positive feedbacks.
Where is Cornerstone Home Lending, Inc. located?
Cornerstone Home Lending, Inc. is headquarted at 1177 West Lp S Ste 200 Houston, TX 77027. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Cornerstone Home Lending, Inc. by dialing (281) 450-1870 or visit their website
How much monetary loss is incurred by Cornerstone Home Lending, Inc.’s customers?
According to the reviews posted by Cornerstone Home Lending, Inc.’s customers, US $3252 was the total loss incurred, and hence the severity of the scam is high.

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4 Reviews on Cornerstone Home Lending, Inc.

  1. Really Bad Practices

    My escrow account was incorrect, after hours on the phone and CS reps with attitudes, I still had no resolution.

  2. Mary takes great care of my clients and really puts in the effort to exceed their expectations.

    Mary takes great care of my clients and really puts in the effort to exceed their expectations. I have been referring my clients to her for over 2 years now and I couldn’t be happier with the service.

  3. Mary Lee and her team were excellent.

    Mary Lee and her team were excellent. They were so professional & made us feel completely taken care of through the whole process of buying a home. Thank you Mary, Brian & Martin. Everything was so smooth & easy thanks to you. Y’all are awesome.

  4. When Mary and her team says they will take care of you they mean it.

    When Mary and her team says they will take care of you they mean it. From day one Mary and her team stayed in constant communication with me throughout the entire process.

    They even helped me take care of issues I was having with my previous lender and did everyone right by me and my family. I am truly grateful for Mary and her team going above and beyond to help me get my new home for my family in such a short time period.

Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
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