Not A Trusted Banking Partner

Not a trusted banking partner. Have banked Citadel for 20 smthg years and will be closing all accounts and would deter anyone from banking with this institution.

My son was a victim of fraud and Citadel did NOTHING to help prevent or protect us.

99% of the time checks Ive deposited over the years always had some hold on them, even for lower amounts.

However due to POOR teller decision NO hold of any kind was placed on a $4800 chk.

To make matters worse the branch mgr at this location treated me with such disrespect and absolutley zero customer service.

Not one ounce of empathy but instead treated me like the criminal instead of the victim.

With so many banking options you can definitly do better for your money than this place!

Is Citadel a scam?
Citadel is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Citadel legit?
First Citadel is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Citadel’s consumers?
There is/are 1 review(s) posted about Citadel and it indicates that the severity of the scam is High.
Where is Citadel located?
Citadel is located at 4923 Edgmont Ave, Brookhaven, PA 19015, USA. You can contact Citadel by dialing (610) 380-6000 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Citadel’s customers?
According to the report(s), US $3251 was the total loss incurred by Citadel’s customers.

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1 Review on Citadel

  1. Didn't like it.

    The place has good discounts but there is banking available and the food court is not big enough to fit so many people. Didn’t like it.

Reported Loss :3251 $
Severity of Scam :High
Reported by : Anonymous
Views :