Not A Trusted Banking Partner

Not a trusted banking partner. Have banked Citadel for 20 smthg years and will be closing all accounts and would deter anyone from banking with this institution.

My son was a victim of fraud and Citadel did NOTHING to help prevent or protect us.

99% of the time checks Ive deposited over the years always had some hold on them, even for lower amounts.

However due to POOR teller decision NO hold of any kind was placed on a $4800 chk.

To make matters worse the branch mgr at this location treated me with such disrespect and absolutley zero customer service.

Not one ounce of empathy but instead treated me like the criminal instead of the victim.

With so many banking options you can definitly do better for your money than this place!

Is Citadel legit?
Citadel is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Citadel as a negative rating, and only a few left positive feedbacks.
Where is Citadel located?
Citadel is headquarted at 4923 Edgmont Ave Brookhaven, PA 19015. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Citadel by dialing (610) 380-6000 or visit their website
How much monetary loss is incurred by Citadel’s customers?
According to the reviews posted by Citadel’s customers, US $3251 was the total loss incurred, and hence the severity of the scam is high.

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1 Review on Citadel

  1. Didn't like it.

    The place has good discounts but there is banking available and the food court is not big enough to fit so many people. Didn’t like it.

Reported Loss :3251 $
Severity of Scam :High
Reported by : Anonymous
Views :