Beverly Hills MD
Their customer services is just an illusion
I checked the Beverly hills MD video online regarding lifting and firming cream. They have demonstrated excellent results and claim to get it in 2 months. I thought of trying the product as they offered a total return if the product was shipped back within 60 days of purchase. I got two jars. However, no result was visible even after finishing one of the jars.
I checked the date of purchase and exceeded the 60 days policy. And I was left with the second jar, which was not even opened. I thought of attempting to get a refund for the second jar. I checked their website through which I had made my purchase. I used the ‘contact us link to get through. I never got a reply to that mail.
Later, after a few days, I got a courtesy call from a girl who worked at their front office. She called me to check the feedback and had no idea about the mail I sent them. She did not mention anything about the inquiry. Hence, I took the opportunity to tell my discontent. She assured me that customer support would contact me soon and blabbered about their customer-centric values. But she was wrong and lied to me.
That lady sent me some blogs and information about their advanced cleaning technique, which illustrated the right way of using the cream. I gave it a try, and nothing changed. The cream was still worthless. I waited to see if she called, which she did not. So, I had to contact them again. The lady was friendly but would pay off my expense or the money I wasted on their useless cream. No! I waited for a month to send another inquiry. How much time should I have given them?
Still, they did not contact me. They advertise their product and talk about their customer values. However, none of that is true. They are liars and the worst company I have ever dealt with. When they sent me the product, I received a letter along with the box that said I could call them whenever I needed anything. But, it was just another way to trick your customers.
After explaining my problem to the lady and sending them two frustrated inquiries, they did not bother to return any replies. And then call themselves ‘customers focused.’ There is nothing such as a full refund. They are running scams and fooling people to fall for their bait. They can only make you go insane for trying to connect with them.
Once they have delivered the product, their work gets over. You need to sulk with the useless products all alone. They won’t give a damn about your experience and would keep ignoring your requests and complaints. Beverly Hills MD is a nightmare, and the people running this nightmare are frauds.
