Alaska Neurology Center

The worst customer service

Alaska Neurology Center is by far the worst customer service I have ever experienced.

I attempt to contact them FOR MONTHS regarding an incorrect bill. I’ve left voicemails and never received a call back.

Today, I called and reached the receptionist and asked her to direct me to a live person in billing. I was sent to voicemail.

I called back multiple times and spoke to this same receptionist who continued to transfer me to voicemail and later hung up on me.

After telling her I would be driving to the office if she hung up on me again, she transferred me to Amberlee, who stated she is the manager of the entire clinic.

I expressed to her my frustration as this whole ordeal had now taken up over 45 minutes of my time.

Instead of trying to solve the problem, she explained to me that I had been tying up the phone lines and justified the receptionist’s behavior for repeatedly transferring me to voicemail and hanging up on me.

Which I responded that this whole thing could have been avoided if she had taken two minutes to communicate with me, let me know no billing specialists were available and recommend a good time to call back.

Additionally, when Amberlee verified my contact information so someone could call me back, all three phone numbers in my file were WRONG! I will not be returning to this clinic.

Is Alaska Neurology Center legit?
Alaska Neurology Center is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 11 consumer(s) was/were given a Alaska Neurology Center as a negative rating, and only a few left positive feedbacks.
Where is Alaska Neurology Center located?
Alaska Neurology Center is headquarted at 1100 E Dimond Blvd Anchorage, AK 99515. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Alaska Neurology Center by dialing Phone number (907) 565-6000 or visit their website
How much monetary loss is incurred by Alaska Neurology Center’s customers?
According to the reviews posted by Alaska Neurology Center’s customers, US $985 was the total loss incurred, and hence the severity of the scam is high.

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11 Reviews on Alaska Neurology Center

  1. double charging

    they double charge people out of pocket and their insurance, n they juggle people in clinic with under qualified practitioners to milk insurance.

Reported Loss :985 $
Severity of Scam :High
Reported by : Anonymous
Views :