Adventist Health Medical Office ...
The Office Staff Is Unprofessional And Not TrainedI had a primary doctor at Adventist Health Medical Office – Oakhurst. He didn’t talk with me, he sat at the computer asked me questions and hardly looked at me.
I answered one of his questions, saying I had a neuroma removed on my foot, he asked me what a neuroma was.
You would think a family physician would know that. The office staff is unprofessional and and not trained.
For example, I call for an appointment follow up after my trip to the emergency room, for a referral.
The person says to me over the phone, that’s going to be a problem, one shouldn’t say that to someone who needs a specialist referral and surgery.
The referral coordinator sent me to an out of network doctor.
Humana won’t pay for an out of network doctor and I have to pay for services for a consultation. My surgery was cancelled.
It was already 3 weeks, then I find out before Memorial Day weekend the IPA didn’t have a hand surgeon in the network.
I had to scramble to find another Primary care physician in a different network, before June 1, or gamble and stay in and be denied again.
I changed my PCP, and provider network and got out of there and not going back. Don’t go here.
Dogs are treated better than this!!!
I rate them 000, they hire rude and ignorant Doctors and FNP’s, namely Shelli D. Chittum FNP, who told my granddaughter her HS condition was all in her head and she was just there for drugs!!!
My granddaughter has documented HS and is on Medicare and permanent disability, and this FNP is calling her a liar and a drug addict!! Dogs are treated better than this!!!