24 Hour Wristbands
24HourWristbands.com is place is a JOKE
This place is a JOKE. After placing my order I called to make sure my files were uploaded correctly and the customer service rep proceeded to tell me I’d only paid for a third of my order and needed to give him my credit card so he could charge the rest.
WHAT? I literally had JUST authorized and had a receipt for the full amount, I was supposed to hand my credit card over? Seemed SUPER fishy, so I asked why I was only charged that amount and he said “system glitch” and after I pressed for more info he later changed the story to “I don’t know”.
Obviously I asked to speak with a manager or ANYONE who COULD explain why I called them for something else and was told I needed to pay more for my order. But much to no one’s surprise, no manager was available to take my call. I was told I could go on a list for callbacks and someone would call within 12 hours. I reluctantly agreed and weeks later have gotten NO call from ANYONE.
THEN. The signs and stands came. Signs looked good. The stands were wire H-frames that weren’t strong enough to hold the signs. After SEVERAL attempts, I ended up requesting a refund just for the stands since I had to go order some and have them rushed shipped to get to me in time.
After my second pleasant call with customer service, not only could their customer service not handle the request, they rudely sent me to the website to submit a ticket which I did. Then the ticket was replied to and they requested pictures of what was broken, which I gladly sent. Then they ask for measurements.
I’m sorry – WHAT? What measurements could you possibly need? It’s all in the pictures and it’s a freaking UNDER $30 REFUND. I call customer service AGAIN where I was greeted with the same glorious line, “Actually mam since you submitted a ticket we can’t help you”. This is BY FAR the most worthless customer service I have ever dealt with.
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34 Reviews on 24 Hour Wristbands
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Love your work
My ordered looked better than expected
Ink injected wristbands
The order was quick (considering they came from China and it was Chinese New Year) and the product was exactly what I wanted! I will continue to use this company
Bachelorette Cups
Easy to order, fast delivery, great product, price and shopping experience, will order again for next event.
The violet purple was different than the first time we ordered them.
40th birthday coozies
The order was quick and the product was exactly what I wanted! Great job!
My experience was great. Product was awesome. I will use this company again
Wristbands
The wristband order was correct and delivered on time.
Not true to color shown on computer
Terribly disappointed. Chose a red band and the color is more of a pink/coral. Definitely not red as was chosen and shown on the screen. Will not use again.
The artwork was a bit off center. Otherwise I’m good.
Very pleased with the wristbands I ordered and the communication I received!
Great Fast Service!
We ordered personalized bags and bracelets for our church Fall Festival. They arrived super fast and looked great1
Wristbands did not resemble the photo on web site
Website slow and the way the selection process operates it is easy to place the incorrect order, I did it the first time, received the wrong order, I did it a second time and that too was incorrect, I will find a better place that doesn’t use false advertising
Wonderful quality....fast shipping
I ordered 500 of these wristbands to give out at a convention and I was very pleased with both the quality and speed of shipping. I would highly recommend and use this company again in a heartbeat.
Yep....they are a ripoff!
After picking the proper Pantone colors and script location online, the order came out completely different. They would not refund except for 10% of the order. Worst online company in my experience.
Terrible Customer Service
Bought $200 worth of shot glasses for a bachelor party. What we ordered and what we received were to completely different colors. We ordered what was a fire engine red print on black. What came was a red so dark it was illegible. Contacted “customer service” to correct and was informed that they do not consider it defective and what we received is what we ordered. But. . .as a sign of courtesy would give me 5% refund on my $200 order. I cancelled ordering the rest of my needs for not only my wedding but bachelor and bachelorette parties for 3 other weddings. I will be going somewhere else and trashing the now worthless items I have. Lesson learned. Stay away from this company or lose your money.