121 Financial Credit Union

Negative Experiences

I had my mortgage, savings, and checking accounts with 121 Financial Credit Union for many years.

In the last year or so, I have had more and more negative experiences.

Because of the most recent, we have decided to close our accounts.

It is near impossible to get in touch with anyone by phone or email; when you finally do get ahold of someone (or go into the branch which is what we ultimately had to do), the representative does not seem to care at all about your problem.

Recently, they switched all checking accounts to “Right Choice Checking”, charging you a monthly fee to use your own account – Between the two of us, we had three accounts, that’s $15/mo!

I called and emailed trying to opt out of this program multiple times, but did not hear back from anyone.

We had another issue and spoke with four people about it, only one of whom showed any sort of empathy.

We tried calling a manager about it, but apparently they have ONE person in the entire company who can help with this sort of thing and she wasn’t available.

We went to one of the branches about it and the branch manager wouldn’t even see us.

I wish we left when we first had doubts, but we are finally working to cut ties with them altogether!

I would not recommend using 121 FCU as your financial institution at all!

Is 121 Financial Credit Union a scam?
121 Financial Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is 121 Financial Credit Union legit?
First 121 Financial Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by 121 Financial Credit Union’s consumers?
There is/are 2 review(s) posted about 121 Financial Credit Union and it indicates that the severity of the scam is Medium.
Where is 121 Financial Credit Union located?
121 Financial Credit Union is located at 12250 San Jose Blvd, Jacksonville, FL 32223, USA. You can contact 121 Financial Credit Union by dialing (904) 723-6300 or visit their website 121fcu.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by 121 Financial Credit Union’s customers?
According to the report(s), US $2881 was the total loss incurred by 121 Financial Credit Union’s customers.

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2 Reviews on 121 Financial Credit Union

  1. This is a great bank if you like one-night stands.

    This is a great bank if you like one-night stands. Not a good relationship bank. Slow responses, if they do respond. They might be there for you, might not. Closing branches too, so not sure of the long term viability of this credit union.

  2. I NEVER SIGNED FOR is so disappointing.

    Wow I just checked my statement, it appears 121 added all these service fees to my checking account over the last few months 4.95 a month x 7 months = 35 dollars in fees!!

    When I reached out to them they indicated since they mailed out info and they had not response I was automatically upgraded to something I knew nothing about. This is exactly what got Well Fargo in so much trouble. I have been with this bank for over 30 years and them not reversing these charges I NEVER SIGNED FOR is so disappointing.

Reported Loss :2881 $
Severity of Scam :Medium
Reported by : Anonymous
Views :