Utah First Credit Union

Not Professional

I recommend my girlfriend to Utah First Credit Union , bad idea.

They gave her a courtesy Pay limit of $3500 in overdraft she used it two times in two months and paid it back on time each time.

Then came the day she went to IKEA to get a bed it was right before Christmas she was standing in a very long line when she got to the checkout her card was declined along with the embarrassment she was confused as to why.

She went to the bank the next day and a lady came down from upstairs to address her concerns and told her that she was not able to use the account in the way that she was using it and they determined whether or not her use of the account was appropriate and that if she behaved they would restore access to her account full access in six months.

I didn’t understand it myself until I started reading reviews from multiple sources after which I learned some things myself and one is that you should never do business with Utah first credit union and the people that have had accounts there have horror stories some like mine some worse I’m not telling you what to do I’m not suggesting that you don’t do business with Utah first credit union however I would suggest that you read some reviews do your due diligence before doing business with Utah first credit union because they’re not professional ,they have opened and closed more bank locations than I can count I get the feeling that they are making up their policy as they go.

BEWARE!!

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Utah First Credit Union reviews are no way affiliated with yelp & reddit. Their business is located at 222 E S Temple, Salt Lake City, UT 84111, USA. Utah First Credit Union could be contacted by dialing (801) 320-2600 or logging on their website utahfirst.com. Utah First Credit Union business page on Dirty Scam received 5 consumers reviews/complaints, page views and 3652$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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5 reviews on Utah First Credit Union

  1. So decide for yourself..

    With several years of using this bank, payroll deposit, auto payments and yearly large deposits from my lawyer, never have they offered my account a service such as CD, Money Market.

    And now they want to put a three day hold on a Cashiers Check deposited into my checking before funds are accessible. So decide for yourself..

  2. This place is no bueno.

    This place is no bueno. My biggest issue is consistency. I’ve called before and gotten answers and then called again and got totally different answers. If you bank here, make sure to keep an eye on your statement.

    The promotional products don’t always calculate right. The credit card interest promo is the worst example of this.

    I met the CEO once and was not impressed. I definitely felt like a number and not a member.

  3. I leave this here for your benefit. Save yourself and go somewhere else.

    Not upfront with you at all. You will be hit with fees and also be pushed into options that were not mentioned up front; all in the name of “the market is changing or we’ve changed our programs”.

    The managers heading up the mortgage department must be old used car salesman. I finally had to take this mortgage and refinance somewhere else at much more favorable and honest terms. I leave this here for your benefit. Save yourself and go somewhere else.

  4. Sorry I have to leave them but they need to train their people better.

    We pulled our loan after 16 years because of poor customer service. The interest rate was great but customer service skills are lacking. I got approved for a loan at another credit union at a lower interest rate.

    Sorry I have to leave them but they need to train their people better. Customer service is important to me and it’s probably important to a lot of people especially if you’re giving them thousands of dollars.

  5. The customer service at Utah First Credit Union is exceptional.

    The customer service at Utah First Credit Union is exceptional. They were able to assist me quickly and efficiently and were prompt and courteous. Brittanie @ the Farmington location was especially helpful and friendly and went above and beyond.

    They truky care about the customer. I would reccomend them to anyone looking for a great bank and an even better customer service experience!

East South Temple 222
Salt Lake City 84111 UT US
Get directions
Reviews:5
Reported Loss :3652 $
Severity of Scam :Medium
Reported by : Anonymous
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