Tru Tech Heating and Cooling

I have yet to hear back from them my unit is still leaking and d

Tru Tech Heating and Cooling has been one of the worst experiences with “professionals” in my life thus far.

I have a leaking AC unit and have been chasing Tru Tech down for about 1.5 months to get them to fix what they started.

They came the first time and said they had to order a part.
Didn’t hear from them for about 2 weeks, they came and ordered the wrong part.
They came back with the right part 2 weeks later (after not keeping me in the loop about time) and the “right part” didn’t even fix the problem, still leaking.

We had already paid them at this point and had to track them down to come and finish the job.

Organized a time on Saturday night from 2-7pm for my appointment.
They call me at 5:50pm and I miss the call by about 4 seconds. I proceed to call right back and get no answer. I call again at 6:00, 6:20, 6:40, and leave a voicemail and send a text message. Nothing. No show.

They make you wait for 5 hours at a time with no heads up and act in completely unprofessional ways like this, I have yet to hear back from them and my unit is still leaking and damaging the floor.

Lawrence specifically is the person I was communicating with. Horrible professionalism, highly recommend going anywhere else humanly possible.

The reviews, complaints and scams posted about Tru Tech Heating and Cooling is permanent record located at dirtyscam.com/reviews/tru-tech-heating-and-cooling/ Search for all reviews, complaints, scams and lawsuits about Tru Tech Heating and Cooling
Tru Tech Heating and Cooling reviews are no way affiliated with yelp & reddit. Their business is located at 2000 14th St NW, Washington, DC 20009, USA. Tru Tech Heating and Cooling could be contacted by dialing (202) 656-1713 or logging on their website trutechhvac.com. Tru Tech Heating and Cooling business page on Dirty Scam received 7 consumers reviews/complaints, page views and 300$ of monetary losses. The most of the users reported the severity of the scam is Extremely Low.
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7 reviews on Tru Tech Heating and Cooling

  1. I called and requested your service because I brought my furnace from your establishment and you installed it

    I called and requested your service because I brought my furnace from your establishment and you installed it. I called four times but your technicians came out three times for the same problem and each time a different technician came out with a different story as to why it’s not working.

    I stayed and watched what they were doing which they hit the switch to restart the system and when the furnace came on they watch for a couple of minutes and it did not go out so they thought the furnace was up and running until the sun went down so did my furnace and it so happened to be the coldest days of the winter thus far.

  2. Horrible Service !!!!!

    Horrible Service !!!!! … The Techs Tracked Mud Into My Home They Take Days to Return Phone Calls My HVAC Unit Keeps Going Out . The Owner Gives off a creepy vibe I caught the OWNER Watching My Teenage Daughter While She existed The Bathroom After a Shower !

    I Do Not Recommend His service to anyone if your looking for affordable great service I Recommend Budget Heating and Air Washington – Flawless Residential HVAC Repair Company, Professional HVAC Service, Residential Air Conditioning Repair & Heating Installation Service !

  3. I can no longer support the businesses in my community.

    The company diagnosed the problem incorrectly and when I notified them I was told they were not concerned with the incorrect information.

  4. highly recommend going anywhere else humanly possible.

    I have a leaking AC unit and have been chasing Tru Tech down for about 1.5 months to get them to fix what they started.

    They came the first time and said they had to order a part.
    Didn’t hear from them for about 2 weeks, they came and ordered the wrong part.

    They came back with the right part 2 weeks later (after not keeping me in the loop about time) and the “right part” didn’t even fix the problem, still leaking.

  5. Lawrence is the truth

    Lawrence is the truth !!! Trutech is as good as it gets. I’ve been dealing with them for 5 years. Very knowledgeable and professional.

  6. Never Again

    HMS home warranty sent TruTech to my home for a RHEEM heat pump problem. The tech told me that my indoor coil needs to be replaced. He mentioned no extra charges, as the heat pump is covered and the indoor coil is specifically listed as a covered item in the service agreement. I received a call from HMS stating that TruTech wanted me to pay $900 of uncovered charges, in order for them to replace the coil with a Goodman brand coil.

    After multiple calls and lots of pressure, I got TruTech to tell me these were for “line set modification”, “duct modification”, “drain line modification”, and “disposal of parts”. They also told me SPECIFICALLY that the Goodman brand coil was equivalent, that modifications would 100% be required even if replacing the coil with the exact same RHEEM brand coil, and that I was not allowed to dispose of the coil myself.

  7. I had a great experience with Tru Tech.

    I had a great experience with Tru Tech. Scheduling was simple and the service was prompt. The technicians Troy and Steve were very knowledgeable, patient, and helpful. I highly recommend Tru Tech and will use them again for my future heating and cooling needs.

14th Street Northwest 2000
Washington 20009 DC US
Get directions
Reviews:7
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : Anonymous
Views :

FAQs

Is Tru Tech Heating and Cooling a scam?
Yes, Tru Tech Heating and Cooling is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Tru Tech Heating and Cooling a legit?
No, Tru Tech Heating and Cooling is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Tru Tech Heating and Cooling consumers?
There is/are 7 review(s) posted about Tru Tech Heating and Cooling and its indicate that the severity of the scam is Extremely Low.
Where is Tru Tech Heating and Cooling located?
Tru Tech Heating and Cooling is located at 2000 14th St NW, Washington, DC 20009, USA.
How much monetary losses incurred by Tru Tech Heating and Cooling customers?
300 $ monetary losses incurred by Tru Tech Heating and Cooling customers.