We have had a very bad experience with Thomas E. Clark. We had used them a year ago to solve a plumbing problem and called them back . They came back twice, never fixed the problem, complained about the work that had been done the year before without realizing they had done it, never tried to find the cause of our problem and even replaced our toilet in such a way that it leaked and we needed to call another plumber to come back to fix that leak. What is the worst part of this tale is that we wrote them a 3 page letter, sent them a message on the contact the owners on the website and also talked with the Live Associate Chat on line through the website. They have never contacted us back about our concerns.