Southern Fidelity Mortgage

Terrible Stressful Experience

I got my home loan through Southern Fidelity Mortgage and Southern Fidelity Mortgage was by far the most unorganized company I have ever dealt with in my life.

It was a terrible stressful experience. I had to deal with about 12 or so contacts because the first loan office I had quit and then the second load office also quit later.

By the time I got to the third loan officer I was deep in the process and he was very confused.

He said it was the first time doing the type of loan I was doing.

I also went through 3 transaction coordinator’s because the first one was apparently overwhelmed and the second one got promoted.

The third one did not even know she was assigned to my case.

I had to deal with multiple other employees from other departments such as underwriting and no one was on the same page and everyone seemed confused.

They were terrible with answering the phone, returning voicemails, returning emails, and answering my questions.

We had to push back my closing date multiple times which resulted in me paying extra fee’s and not because of me.

I got everything that was needed fast and at the time I had an 800 credit score with enough for a down payment.

For some reason underwriting kept kicking it back putting larger hold’s so I could not continue unless I give them more money.

After everything was done my real estate agent said his company will never use southern fidelity again. S

pencer, the Loan office he liked quite anyways.

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Southern Fidelity Mortgage reviews are no way affiliated with yelp & reddit. Their business is located at 9075 W Diablo Dr #302, Las Vegas, NV 89148, USA. Southern Fidelity Mortgage could be contacted by dialing (702) 228-2889 or logging on their website gosfm.com. Southern Fidelity Mortgage business page on Dirty Scam received 7 consumers reviews/complaints, page views and 6521$ of monetary losses. The most of the users reported the severity of the scam is High.
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7 reviews on Southern Fidelity Mortgage

  1. This company's service is a joke.

    This company’s service is a joke. Spencer told me my loan would take about 30 days, it has now been 6 months of waiting with nothing but excuses from Jennifer Lloyd.

    Now today Jennifer sends me a new wants list of stuff I already sent them months ago and that they will have to pull my credit again. Terrible service, I will take my loan somewhere else.

  2. Worst lenders I've ever worked by far.

    I’ve worked with several lenders at SFM. They have all, on multiple occasions over promised and under delivered. Of the 9 transactions I’ve done with them, 8 have closed 2-3 weeks late.

    I’ve spoken to their office manager more than once. Nobody there takes responsibility for their work. They constantly blame and point fingers. Worst lenders I’ve ever worked by far.

  3. I think he may have anger issues.

    Very pushy, never stop bothering you. Don’t bother with them. Plenty in town that do the same thing just way better. Rude, when told I wasn’t going to use them they sent me nasty texts and emails,

    and kept bothering me. Just read J.A.’s comments couldn’t agree more. Only my guy was Brandon Lund. They need to take a look at who they hire it looks like. I think he may have anger issues.

  4. I'd go somewhere else.

    Where do I start…. had to go with a hard money loan because of only 1 year income tax records… knew I would get a high rate but 12%, I thought was a bit excessive, went with it…

    but I didn’t know that hard money loan meant they had to reem you on each and every line item too- underwriting on a conventional loan is usually $450, they charged $1250,

    then I signed a credit card receipt for an appraisal at $385 and it shows up on my statement at $450. The appraiser did a quick walk through my high end home and then ended up just going off comps… the tax records showed $50k higher! The loan officer David Jordan kept giving us closing dates and then blowing them.

    Then was aggravated when I would call him… you know- the old next day, next day, next day routine… or, you know the mortgage business… And the title company was just as lackadaisical.

    And the closing costs 4.5 points!! But you know it’s a hard money loan (I was told) thus giving them the right to charge outlandish fees on all line items.

    Well I guess I’m i Vegas and loan sharking is the norm. I did close because they wasted so much time… Even if you have a normal loan… I’d go somewhere else.

  5. Amazing loan company, and amazing people!

    Amazing loan company, and amazing people! Lalo walked me through the process, and even though this wasn’t my first purchase, he and his team handled everything with a fine tooth comb and took all the red tape out of it. I will definitely recommend Lalo and his team in the future for anyone moving to this area, and especially for anyone relocating in my company!

  6. This company is loyal and trustworthy. Would use them again in the future!!

    We couldn’t have asked for a better loan officer for our home buying experience. Michelle is so hands on and very knowledgeable about what she does.

    She walked us through everything and answered our many questions. She explained things in ways that I could understand. This company is loyal and trustworthy. Would use them again in the future!!

  7. The refinance process was quick and painless.

    Rowe and his team at Southern Fidelity Mortgage were so easy to work with. The refinance process was quick and painless.

West Diablo Drive 9075
Las Vegas 89148 NV US
Get directions
Reviews:7
Reported Loss :6521 $
Severity of Scam :High
Reported by : Anonymous
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