I was very disappointed in the service, in that our tax return was different than what was e-filed, additionally we were suppose to have a substantial refund, but Shrewsbury Clayton C P Aelected to have it applied to this years taxes.
Moreover, when numerous attempts via phone calls and letters were made to resolve these issues, they went ignored, and no response was ever made.
When I finally located an IRS agent inquiring on my refund and why I could not access it online.
It was because the refund on our tax form was different than what was e-filed.
We have asked for a copy of our taxes and it was ignored. I am filing a complaint with the IRS
Because it will take some explaining on why we have different information submitted.
I would not not recommend the service of tax preparation from this individual.