Room & Board

the agreed delivery date despite two months of lead time

Failed to meet the agreed delivery date despite two months of lead time, then failed to meet the rescheduled delivery date, then failed to meet the one after that, with no explanation given. Finally cancelled the order after the third delay, still have no idea what happened to the couch.

Is Room & Board a scam?
Room & Board is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Room & Board legit?
First Room & Board is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Room & Board’s consumers?
There is/are 2 review(s) posted about Room & Board and it indicates that the severity of the scam is Extremely Low.
Where is Room & Board located?
Room & Board is located at United States. You can contact Room & Board by dialing (202) 729-8300 or visit their website roomandboard.com/washington before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Room & Board’s customers?
According to the report(s), US $200 was the total loss incurred by Room & Board’s customers.
The reviews, complaints and scams about Room & Board are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Room & Board. If you have any issue with Room & Board incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on Room & Board

  1. David S

    Terrible delivery coordination

    Terrible delivery coordination, communication and attention to detail. I purchased a dresser and was surprised when they told me it would be a month out before they could deliver it to my location in Southern California. A date was set and I was assured I would receive both an email conformation before the delivery as well as a call from the driver to confirm the delivery the day before.

    I did not receive any call or confirmation from the driver so I assumed the delivery was not happening and went to the office. I received a call from the driver when he was “10 minutes” from my home. I was already over an hour away at my office. He claimed he had texted me and left me a voice mail the day before. Neither had occurred.

  2. Rock D

    Scammer

    I then asked if I could place a different order in lieu of the restocking fee and was told no. I subsequently asked if I could reinstate the chair order and avoid the restocking fee, but was told the 30% restocking fee was unavoidable because my original delivery was changed.

    So now I am out the 30% restocking fee, no chairs and no ability to reinstate the chair order and avoid the 30% restocking fee. I do like the kitchen table, but cannot believe the lack of acceptable resolution on the chairs.

Reviews:2
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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