Property Masters Realty

Poor Experience

We had a poor experience moving into a rental Property Masters Realty represented.

We were encouraged to bump our start date to be back to back the the prior tenant as a way of making our application more competitive.

I didn’t realize this meant that the property would not be move in ready come the first day of our lease.

Carpets reeked of cat pee, trash still on the side if the house, overall not clean, and a bunch of stuff in the garage that was not accounted for at all on the lease.

The owner also returned the prior tenants their whole deposit.

So when I asked the property master manager what we could do about any of it he basically gave me two options.

Deal with it, or don’t take the keys. Not taking the keys was obviously not an option since we had been planning this move in date for some time.

I then had to day one call the owner and work it out with them, with no help from the property company that this owner relied on.

Great way to start off your relationship with a new landlord.

The same agent just blatantly lied about not being able to smell the reeking carpet.

We ended up paying 1300 out of pocket my first day on the property just to make the master bedroom livable.

The reason for two stars and not one is they were fine with the paper work.

So watch out and make sure there is decent time so they can adequately clean the place, if they do at all.

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3 reviews on Property Masters Realty

  1. This is an excellent real estate team - I strongly recommend!!

    After interviewing several real estate agents, I hired Property Masters Realty team that professionally guided me through my real estate purchase. Property Masters Realty set itself apart from the other real estate agents in a way that it was small enough to provide me with the individually crafted services; however big enough to competently advise me on virtually every aspect of my Real Estate.

    David, Erik, Alisa and other experienced members of the Property Masters Realty can direct and advise you on your real estate purchase, remodeling, landscaping, future renting, salability; pretty much answer all your real estate questions and handle all your real estate matters. This is an excellent real estate team – I strongly recommend!!

  2. Bad Service

    The team at property masters should be commended for their efforts in helping my family find a home. Anyone who could manage to show me so many properties along with my 4 young kids in tow deserves an award.

    They were never pushy, always patient and even helped shepherd my kids. Most importantly they never gave up or tried to push us into doing anything we weren’t happy with.

  3. Also, I've always gotten one of the owners when I called them

    My experience was extremely positive, so much so that I recommended two families, both of whom acquired properties through them and are very happy in their new homes. Also, I’ve always gotten one of the owners when I called them (regarding the review complaining about a receptionist- I don’t think they have one)

North Verdugo Road 3237
Glendale 91208 CA US
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Reviews:3
Reported Loss :4332 $
Severity of Scam :Medium
Reported by : Anonymous
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