I can only comment on my experience with Tony, the broker I worked with from Pacor Mortgage.
I have not had experience with any other brokers from this company and cannot speak to the service outside of my particular experience.
I bought my condo back in 2008 and am now in the process of refinancing to get a better rate.
I went through Pacor when I originally purchased my condo and needless to say I am not using them for my refinance.
Tony got me a mortgage yes, but I was not happy with his lack of attention and customer service that we got.
During the entire process he was very unavailable, and I felt like I was chasing after him the entire time with very few responses/answers.
Now that I’ve gone through a refi with another broker there is a very clear difference in my mind of how things should have gone when we originally purchased.
Definitely do not recommend.