This is our first time dealing with Pacific Bay Lending Group, it will also be our last.
Our Loan Specialist lacked in the communication department and made so many false promises.
When questioned about them when they weren’t happening and she denied making them.
They were supposed to pay off our few credit cards and auto loan, none of the payments were correct.
We were still left with balances and some of the checks aren’t made out correctly.
When we called asking why they weren’t paid off the the supervisor, Steve Funk, told my husband that was our responsibility and hung up on him.
This has been the WORST experience and I so wish that we would have just canceled the whole thing.