Matthew McCarthy – GEICO Insurance

So in other words we dont value our customers

I spoke to someone by the name of Isha B. on the 5th of march. She insisted that I sign up for the autonomic pay, so that my insurance would stay at the rate of 198 in stead of $204. I declined her offer several times, because the card wasn’t my card.

She then sent me a new payment plan of $204 and instructed me to call back in 10 days to keep the payment at $198. HER MISTAKE WAS SHE SIGNED ME UP ANYWAY!! This month, which is April, I made my payment on the 7th. About a day or two pass and im receiving over draft fees, because of an automatic payment which was not AUTHORIZED!!

So, I immediately called to resolve the issue. I spoke to a male employee and He gave me false information. I made a double payment due to an error geico made and signed me up for automatic payment in which I declined several times since the month of march, because the card that I used last month belonged to my boyfriend.

He told me he would refund it back to his card, which was a lie, because the policy was told to me after the fact that they would refund it back to the last card in which it was paid. All the while waiting for a response I accrued a debt of $174 in overages on someone else’s card.

FACT 1: if the card was not set up for automatic payment by geico, i wouldnt have to pay $174
FACT 2: If the money was put back on the card in which it wasnt suppose to come off of there would be no fees

So I called today 4/16/2016, Geico insisted that is was my fault and I asked for them to listen to the recordings in which I declined the payment to be taken out automatically and I was told that I would have to get a subpoena from the courts.

“So in other words we don’t value our customers, we just value your money” And that’s bad for business.. If you pay attention to progressive auto insurance commercials the other insurance company they refer to is Geico. I dont know I left them to began with, they were Great!

Is Matthew McCarthy – GEICO Insurance a scam?
Matthew McCarthy – GEICO Insurance is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Matthew McCarthy – GEICO Insurance legit?
First Matthew McCarthy – GEICO Insurance is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Matthew McCarthy – GEICO Insurance’s consumers?
There is/are 3 review(s) posted about Matthew McCarthy – GEICO Insurance and it indicates that the severity of the scam is Extremely High.
Where is Matthew McCarthy – GEICO Insurance located?
Matthew McCarthy – GEICO Insurance is located at United States. You can contact Matthew McCarthy – GEICO Insurance by dialing (703) 236-1366 or visit their website geico.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Matthew McCarthy – GEICO Insurance’s customers?
According to the report(s), US $500 was the total loss incurred by Matthew McCarthy – GEICO Insurance’s customers.

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3 reviews on Matthew McCarthy – GEICO Insurance

  1. Kelly

    Matthew McCarthy - GEICO Insurance is Scam

    I spoke to someone by the name of Isha B. on the. She insisted that i sign up for the automic pay, so that my insurance would stay at the rate of 198 in stead of $204. I declined her offer several times, because the card wasnt my card. She then sent me a new payment plan of $204 and instructed me to call back in 10 days to keep the payment at $198. HER MISTAKE WAS SHE SIGNED ME UP ANYWAY!!

    This month, which is, i made my payment on the. About a day or two pass and im receiving over draft fees, because of an automatic payment which was not AUTHORIZED!! So, i called immediately called to resolve the issue. I spoke to a male employee and He gave me false information.

    I made a double payment due to an error geico made and signed me up for automatic payment in which I declined several times since the month of march, because the card that I used last month belonged to my boyfriend. He told me he would refund it back to his card, which was a lie, because the policy was told to me after the fact that they wouild refund it back to the last card in which it was paid. All the while waiting for a response I accrued a debt of $174 in overages on someone else’s card.

    FACT 1: if the card was not set up for automatic payment by geico, i wouldnt have to pay $174 FACT 2: If the money was put back on the card in which it wasnt suppose to come off of there would be no fees

    So i called today 4/16/2016, Geico insisted that is was my fault and i asked for them to listen to the recordings in which I declined the payment to be taken out automatically and I was told that I would have to get a subpoena from the courts. Smh “So in other words we dont value our customers, we just value your money” And thats bad for business..

    If you pay attention to progressive auto insurance commercials the other insurance company they refer to is Geico. I dont know I left them to began with, they were Great!

  2. Jose

    Really nice place.

    Really nice place, people are friendly they really take care of you and explain all the coverages great, they speaks English and Spanish . Highly recommended !

  3. Ashley Sims

    Numerous Insurance Cancelations

    We have been loyal paid customers of Geico insurance for years and some change, and my fiance started a new job 2 weeks ago that requires him driving and occupying a company/road service truck and before being put on their insurance they run a check for a MVR and upon finding out that he had blocks due to Geico excepting and honoring payments and then cancel him as being insured and they have been doing this for years but have finally been caught of stealing as well as scaming their loyal paying paid customers.I strongly and highly reccommend that anyone thinking about or becoming a member of Geico think twice as well as review their history and complaints.

Reviews:3
Reported Loss :500 $
Severity of Scam :Extremely High
Reported by : Anonymous
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