Unprofessional and amateur. They gave me wrong information, were not savvy about tax codes, and I ended up paying more for all these unexpected taxes and fees.
Lesley was not my advocate and I felt that she was uninterested in my business.
I made an appointment to be seen, showed up on time, and was kept waiting.
The 95% of times I called, I got a voicemail during regular business hours.
They are very hard to reach and I believe were a large part of why I needed to get an extension on my taxes this year.
I agree with other reviewer that the only reason my taxes were filed was because of my persistence.
In fact, I am paying more money to have my taxes reviewed by another accountant because I think they were not done correctly this time around. Will not be using them again.