Unfortunately, in order to leave a review I have to give one star, otherwise I strongly feel Hingham Institution For Savings doesn’t deserve any stars.
I called the branch manager, Anthony Tierno and set up an appointment to meet with him regarding obtaining a mortgage loan.
Prior to our meeting he requested my pay stubs, prior year tax returns, bank statements etc.
Which is to be expected. I emailed copies of all documents requested.
During our meeting we discussed what I was looking for and he recommended me to a mortgage broker, and clearly stated if the mortgage broker didn’t offer what I needed to please return to him for additional assistance in my mortgage application process.
The mortgage broker Anthony recommended was unable to help so I called Anthony back on several occasions, leaving voicemails to discuss the next steps.
I followed up via email as well however I never received any communication back from Anthony.
It’s completely unprofessional to not return phone calls/email within 24-48 hours, and it is blatantly rude not to respond at all.
I wouldn’t be so concerned had I not sent Anthony all of my personal documentation, however I did.
I wouldn’t recommend Anthony personally, and if you chose to work with Hingham Savings, I would suggest you visit a different branch!