Harvard University Employees Credit Union

Poor Customer Service

In all the years I have been banking I have never experienced such poor customer service and impersonal banking.

I have a savings account with this bank because it’s an affiliate of my place of employment.

I decided to do a student loan refinance with them and let’s just say we are going on two weeks and I have made multiple phone calls to them to verify my documents so I can finish my loan process.

I have called 5 different times and each time I keep getting told that my documents have been reviewed and I’m all set then I get a text telling me they have been rejected and I have to upload new documents and call back again and go through the whole process.

On two occasions the lender had exactly what they needed the underwriter just didn’t look at all three pages uploaded.

This whole thing has been a complete waste of time and I am still not done yet!

If I hadn’t taken the hit on my credit score I would tell the bank to go kick rocks and I would go to a different lender.

This is ridiculous! I went to the physical bank to resolve my issue and they referred me to their website and sat with me while I made yet another phone call. Useless!

What’s the point in having a banker when they can’t even manage a loan?

Is Harvard University Employees Credit Union a scam?
Harvard University Employees Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Harvard University Employees Credit Union legit?
First Harvard University Employees Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Harvard University Employees Credit Union’s consumers?
There is/are 1 review(s) posted about Harvard University Employees Credit Union and it indicates that the severity of the scam is High.
Where is Harvard University Employees Credit Union located?
Harvard University Employees Credit Union is located at 104 Mt Auburn St, Cambridge, MA 02138, USA. You can contact Harvard University Employees Credit Union by dialing (617) 495-4460 or visit their website huecu.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Harvard University Employees Credit Union’s customers?
According to the report(s), US $3277 was the total loss incurred by Harvard University Employees Credit Union’s customers.
The reviews, complaints and scams posted about Harvard University Employees Credit Union is permanent record at dirtyscam.com/reviews/harvard-university-employees-credit-union/ Search for all reviews, complaints, scams and lawsuits about Harvard University Employees Credit Union
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Reviews:0
Reported Loss :3277 $
Severity of Scam :High
Reported by : Anonymous
Views :