Stay away. Rachel Bernstein is absolutely awful. She took 4 weeks to process my paperwork, though I’m not sure she ever did anything.
Constantly lied to and ignored. She would take 3 days to respond to an email, but usually be vague, rude or condescending and never advance anything.
Either she knows nothing about her line of work, or just doesn’t care.
I applied to 3 FAR MORE CREDIBLE LENDERS, and was approved in 24 hours!
Don’t bother allowing them to ding your credit score, just choose a different lender.
There are millions to choose from, that want your business and will actually work for you.