I would never recommend First Mortgage Company. It’s definitely on the lower end company in this field.
They just recently set up online payments and still require paper applications for auto-draft.
Top end companies have significantly better technology. They also sold my loan AND NEVER TOLD ME.
I had to reach out to them in regards to another issue, and that is the time they remembered to tell me it was sold.
Absolutely shocking customer service and Cynthia got an attitude with me.
The only good thing is the company they sold me to is significantly better.
They had little to no information about this company, but when I called they took great care of me.
The best thing that can happen is if First Mortgage Company does sell your loan to another service provider because there is a great chance you will have a better experience.