East-West Bank


East-West Bank has the crappiest rules that where never mentioned to me and my uncle when we opened our accounts.

Today 1/18/19 we went to bank on Sepulveda and Victory to deposit a 2 check received by my aunts burial policy insurance payment my uncles was with me at time.

I borrowed money $6000 cash 3 weeks ago from him and I was paying him back with these 2 checks.

They would not take the checks even when I endorsed it to him. The Asian lady called his bank in Silverlake and reported to the Manager.

The manager refused to take the check and deposited into my uncles account.

He said I would have to deposit it in my account. I told him I was closing my account with them.

I said to manager Chase, Wells Fargo and other banks allow people to deposit endorsed checks.

He said company policy and can not honor the deposit. My uncle was all steamed up and upset that they did this.

Mine you last month they would not allow him to withdrawal $6000 cash from his account when he has hundreds of thousands in that bank.

They think the money you deposit into their bank is their money. You are not allowed to touch it unless they approve it.


Too bad East West you need to change your policies and listen more to the customer instead of trying to control them.

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East-West Bank reviews are no way affiliated with yelp & reddit. Their business is located at 2496 Glendale Blvd, Los Angeles, CA 90039, USA. East-West Bank could be contacted by dialing (323) 667-9003. East-West Bank business page on Dirty Scam received 3 consumers reviews/complaints, page views and 3887$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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3 reviews on East-West Bank

  1. I suggest to go just for the laughs.

    There is a few new tellers and one is particular is a white girl who keeps getting chewed out and treated like garbage by her Asian managers every time when I make my daily deposits. It’s funny. I suggest to go just for the laughs.

  2. These guys are awful

    These guys are awful… they hold my deposits for 10 days on a payroll check. Not only do I not think they’re allowed to, Why? Why hold a deposit for 10 days? If I didn’t have all my banking online, autopays, etc.,

    I’d switch tomorrow. Good luck to anyone that goes there…Maybe, I’ll try another branch or maybe I’ll just change banks after almost 10 years.

  3. I enjoy writing reviews based on great service

    I enjoy writing reviews based on great service, East West Bank gives just that! I went in with a friend who has an account there. Not only were we greeted with a friendly smile but the Manager Debbie ( If I remember ) was very accommodating.

    She assisted my friends inquiry re: his account and had one of her knowledgeable associates finish my friends transaction. Being a BofA account holder, I’m considering changing just to experience this 1:1 personal attention/service!

Glendale Boulevard 2496
Los Angeles 90039 CA US
Get directions
Reported Loss :3887 $
Severity of Scam :Medium
Reported by : Anonymous
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