My wife choose to go with Dr. Yen Tran after reading all the great reviews.Unfortunately, our experience with her and her staff was not a positive one.
Dr. Tran is a sweet person but the level of care you get from her or the staff is disappointing.
If you have a simple smooth pregnancy then having her as your doctor would work.
But pregnancies can get complicated and if you would like to take precaution, please save yourself the hassle and pain and go with someone else.
First of all, if you have any questions, be prepared to send an email and wait a while for a response.
You cannot call her office directly because they don’t have a dedicated secretary/staff to answer phone calls.
Secondly, the response almost always comes from a nurse and not the doctor.
The answers are normally vague and unclear requiring alot of back and forth via email for further clarification (which could take days).
Lastly, if you are faced with an emergency situation, it will be almost impossible to get a hold of Dr. Tran.
We were faced with an emergency and had to go to the nearest ER.
It took Dr. Tran almost 5 hours to accept the ER doctor’s phone call and this was during regular office hours.
Supposedly, she was busy with other patients. But any other caring doctor would have prioritized an emergency situation over a non-emergent one.
On a side note, Dr. Tran will only deliver your child if she happens to be on-call.
By default, a midwife will deliver your baby unless you demand for whichever doctor that is on call.
As a patient, it didn’t feel like Dr. Tran and her office staff had our best interest in mind.
Their overall demeanour was distant and non-emphatic. Even after our complications, she never asked us to come in for a follow-up visit.
I now realize that many of her positive reviews were for her old practice.
Believe me when I say that things will be very different at this current one.
I wish someone could have forwarned us. Hopefully, this review will spare your family from a lot of unnessecary stress and turmoil.