Dr. Thao Yen Hoang

Very Bad Customer Service

Still bad front desk. Dr. Thao Yen Hoang is really good. I had appointment at 1:30 pm. Came 15 mins before my appointment.

Only one patient ahead of me. Only one person at front desk. Patient in front of me new.

Trying to get appointment. Front desk person and patient ended up chatting up entire 20 mins.

I ended up being checked in at 1:40 pm. What kind of service is this? They let established patient wait and be late for an appointment even though came in time.

Stop yapping it up with patients when there are other people waiting to be helped.

Do yourself a favor and look for better patient office if you can.

Very very bad customer/patient service here. Only pro is doctors.

They are detailed when doing check ups!

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Lakewood Boulevard 5001
Lakewood 90712 CA US
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Reviews:0
Reported Loss :7665 $
Severity of Scam :High
Reported by : Anonymous
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