Dr. Shiva Beroukhim herself is great, this review is for the front desk staff. I had blood work drawn two weeks ago, and had not received results.
Come to find out, they had called and left my personal, private information and results on my mother’s voicemail. My MOTHER.
When I went into the office, I had already decided I was going to another doctor and wanted my test results.
What I had not decided to do yet was file a complaint with the Office of Civil Rights for a HIPPA violation.
The attitude and unrepentance of the front desk staff sealed the deal.
Not only was I not even offered an apology, she blatantly LIED and said my mother picked up and said she was me.
UM NO SHE DIDNT THATS WHY YOU LEFT A VOICEMAIL.
I know the office had my number because they called me before, of which I have proof.
And I also have proof my rights were violated. Enjoy your pending thousands of dollars in fines.
And be more careful when choosing who represents your office in the front.
I’m never coming back.