My husband and I have been patients of Dr. Patrick Golden’s for years. The ability to get thru to the staff and doctor has become increasingly difficult and practically impossible.
And when we were able to be seen, there was no follow up with perscriptions for medical supplies.
The last time my husband had to call 3 times to request perscriptions sent to a wheel chair company.
It took them 9 days to get it to the company! If I was sick or injured, the earliest appointments were weeks and months away!
Carmen his PA was easier to get appointments with and so I would settle for appointments with her.
She was less than professional, arrogant, condesending and dismissive.
Today she refused to see my husband because the transport service we had hired, delivered him 15 minutes late.
We had even called ahead and left a message (because staff won’t answer the phone) to let them know.
He was in a lot of pain and pleaded with the staff to ask her a second time to see him. She refused.
We will never return to this uncaring, unprofessional, condesending, pathetic excuse for medical care.