Dr. Octaviano Roges

The Frustrating Experience

We selected this office because of the great reviews. The staff here is friendly and in our first few visits Dr. Octaviano Roges was thorough and pleasant.

However, at my husband’s last appt he arrived 5 minutes before the appt and the office was locked.

I called the office, no answer. He waited for over 30 minutes before anyone came to open and at least another 30 minutes before he was taken to a room and an additional 15 to 20 minutes before he saw the doctor.

Though this was a frustrating experience we thought it was an isolated incident. Unfortunately, that is not the case.

Today we both had an 8:15 am appt (which the office confirmed the day before), we arrived at 8:10 but the office was locked.

I called the office and the exchange office stated another patient had called as well and left.

A staff member arrived at approximately 8:30. Another patient arrived for an 8:45 appt.

We were placed in a room about 10 minutes later. At 9:15, still no doctor.

The doctor arrived about 9:20. However, rather than coming in to see us, he went to attend to the later appt.

We were patient up to that point. Once he went to the patient room, we chose to leave.

We stood in the office lobby as the staff printed our records/lab results for a good 20 minutes.

Unfortunately the doctor did not even have the courtesy to come speak to us at that point (I did hear the staff let him know we were leaving).

This could have been our permanent family physician but we are clearly not that valued of patient to Dr. Roges.

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3 reviews on Dr. Octaviano Roges

  1. I highly recommend Dr. Roges.

    I was assigned Dr Roges through my employer. He is without a doubt the most hard working, kind and genuinly concerned physician I have ever been associated with. He truly cares about the treatment of his patients.

    I had a very life threatening illness and he was at my bedside every day for the 30 days I was hospitalized. His aggressive treatment stopped my illness and he is the reason I’m healthy today. I highly recommend Dr. Roges.

  2. They don't make them like him anymore.

    They don’t make them like him anymore. He reminds me of the good old days when a doctor was caring and puts his patient’s needs first. He has been caring for my mother for at least 6 months. I love the way her eyes open when she sees him. This shows the family that she feels comfortable with him.

    When he stops to see my mother which is often he takes the time to talk with her and always gives the family an update on her condition and asks for our directive on her treatment.

    My mother couldn’t ask for a better doctor and my family is very grateful for everything he is doing for our mother. Thank you Dr. Rogue my mother was blessed the day she meet you.

  3. His equipment and office is extremely clean and up to date.

    He has great bead-side manners, extremely polite and makes you feel like he truely cares and like your a close friend and not just another random patient.

    His staff is very attentive and polite, every time I call to make an appointment, they make me feel like it’s important to get me in as quick as possible and at times same day apointments.. His equipment and office is extremely clean and up to date.

    As an overweight patient he’s never made me feel like I’m “fat”, he knows how to respectfully address the “weight” issue without being rude or harsh.

    My husband now goes to see him and is the first DR to be able to really care about his symptoms and want to find out about what’s really wrong and was able to quickly diagnose him and get him the proper treatment and he’s never been better!

West La Palma Avenue 1211
Anaheim 92801 CA US
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Reviews:3
Reported Loss :2554 $
Severity of Scam :Medium
Reported by : Anonymous
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