Dr. Nhan Hau Ngo is dishonest, unethical, unprofessional and the worst one I have ever seen!
I called a month in advance to schedule for a Wellness Preventive yearly appointment that should be free of charge to all patients with insurance.
I had also provided all of my personal and insurance informations for them to check and was told to wait for a month!
When I was there month later, the doctor first asked me to PAY $75 upfront without performing any service for me yet even though the services would be covered IN FULL by my insurance.
Second, when I was about to pay her $75, the DOCTOR surprisingly told me that she does NOT participate in my insurance plan even though HER NAME was on my insurance card as my assigned doctor!
If she was truly not the participating provider, why did she book the appointment for me one month ago after receiving and verifying all of my insurance informations? Furthermore, why did she dare asking me to pay $75 upfront at all knowing that she would not perform any service for me ? So I was very SHOCKED hearing that and did NOT trust her at all.
Therefore, I called my insurance immediately while I was still sitting there in her waiting room.
The insurance representative spent 10 minutes checking carefully my plan and CONFIRMED me afterward that she IS indeed the participating doctor in my insurance company.
The insurance representative was also upset at her dishonest, unprofessional and unethical conducts and behaviors toward me that we had to file a COMPLAINT right away against her to the BOARD to remove her out of my insurance network.
In addition, I am also agree with many other past reviews about her unprofessionally overbooking pattern.
So please do not come to this place wasting your valuable time, money, and being another victim of hers!