Dr. Nhan Hau Ngo

Dr. Nhan Hau Ngo Is Dishonest, Unethical & Unprofessional

Dr. Nhan Hau Ngo is dishonest, unethical, unprofessional and the worst one I have ever seen!

I called a month in advance to schedule for a Wellness Preventive yearly appointment that should be free of charge to all patients with insurance.

I had also provided all of my personal and insurance informations for them to check and was told to wait for a month!

When I was there month later, the doctor first asked me to PAY $75 upfront without performing any service for me yet even though the services would be covered IN FULL by my insurance.

Second, when I was about to pay her $75, the DOCTOR surprisingly told me that she does NOT participate in my insurance plan even though HER NAME was on my insurance card as my assigned doctor!

If she was truly not the participating provider, why did she book the appointment for me one month ago after receiving and verifying all of my insurance informations? Furthermore, why did she dare asking me to pay $75 upfront at all knowing that she would not perform any service for me ? So I was very SHOCKED hearing that and did NOT trust her at all.

Therefore, I called my insurance immediately while I was still sitting there in her waiting room.

The insurance representative spent 10 minutes checking carefully my plan and CONFIRMED me afterward that she IS indeed the participating doctor in my insurance company.

The insurance representative was also upset at her dishonest, unprofessional and unethical conducts and behaviors toward me that we had to file a COMPLAINT right away against her to the BOARD to remove her out of my insurance network.

In addition, I am also agree with many other past reviews about her unprofessionally overbooking pattern.

So please do not come to this place wasting your valuable time, money, and being another victim of hers!

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2 reviews on Dr. Nhan Hau Ngo

  1. Substandard medical care provider. If you can't speak English

    Substandard medical care provider. If you can’t speak English, THIS is the place for you. Just try calling on the phone…OMG!! You think they’d at least answer the phone with a “Hello” or something like that. Anyway, I know a lady that Dr. Ngo ended up prescribing a facial cream as a vaginal cream because she didn’t know the difference. .

    And, you can’t get thru to the unprofessional, ignorant office staff to try to correct the problem.because they can’t understand. This office is like a 3rd world country..

    She isn’t board certified in anything and according the medical license board It took her a year and and half to finally pass the boards after graduation.

  2. I know that every time I visit her I will be taken care of.

    I am truly grateful to have a doctor like Doctor Ngo. Before coming to her, I had a different family doctor that would refuse to answer my questions, give me false information, and the staff was mean. However, things with Dr. Ngo are completely different. She takes the time to answer my questions. Her staff is extremely knowledgable.

    My previous family doctor made me pay cash for a few vaccinations (when I had insurance), I switched to Dr. Ngo and her staff was able to contact my insurance and verified that the vaccinations were covered. I also found out I was missing a lot of necessary vaccinations through Doctor Ngo. I know that every time I visit her I will be taken care of.

Brookhurst Street 12692
Garden Grove 92840 CA US
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Reviews:2
Reported Loss :5776 $
Severity of Scam :High
Reported by : Anonymous
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