I was very excited to schedule my first appointment with Dr. Mike A Uyeki after reading all of the great reviews here.
Don’t let this small sample of good reviews fool you–Dr. Mike A Uyeki is not worth your time or money.
Unfortunately, I had to cancel my first appointment on short notice because my partner is being treated for cancer and I had to unexpectedly be with him at the hospital on the day of my appointment.
The receptionist was very accommodating at the time and told me that the cancellation would not be a problem.
Flash forward a couple of weeks: when I called to reschedule the appointment today, I was told by the receptionist (Keiko) that Dr. Uyeki had left a note specifying that I am no longer allowed to make an appointment.
She explained that I’ve been unceremoniously dismissed by his office because I cancelled.
Again, when I originally cancelled my appointment, I was not warned that this was his policy or that it would be a problem.
The receptionist at the time was perfectly accommodating and made it sound as if it wasn’t a problem at all.
I am incredibly upset with the way this was handled for 2 reasons, both of which by themselves would be reason enough to find another doctor:
1) Dr. Uyeki’s office handled this situation in a shockingly unprofessional manner.
If his policy is to disown patients who cancel, the patient should be warned when he is canceling the appointment.
If he is not warned when canceling, a dismissive note written by the doctor is not the proper way to inform him when he calls to reschedule.
In any other business, this sort of inflexible self-righteousness would not be tolerated–medicine should not be an exception.
2) Dr. Uyeki apparently lacks any sort of empathetic imagination.
Sure, he didn’t know that my partner had to go to the hospital due to complications with his chemotherapy on the day of my appointment, but perhaps he should give people the benefit of the doubt.
Of all people, a doctor should be able to show a little empathy, or at least have the decency to ask a few questions before giving a patient the ax.
In the end, I’m glad that this happened. If Dr. Uyeki is this unprofessional, curt and passive aggressive before meeting with a patient, I don’t care to find out how he behaves once he’s actually treating one.