Dr. Lisa Hertz

I Am Very Upset With This GI Office

Overall I am very upset with this GI office. Anytime I had an appointment I would wait in the office 30 minutes before getting called in, where I would wait another 30 minutes in a room for the doctor to show up, they should have just scheduled my appointment an hour later instead of wasting my time.

That was only a minor problem however. I was originally being treated by Dr. Trivedi who unfortunately went on vacation the day before an emergency colonoscopy was scheduled for me so Dr. Lisa Hertz had to take over my case.

She performed my colonoscopy where she diagnosed me as a mild to moderate case of UC.

She then prescribed me medications and as my symptoms continued to get exponentially worse she told me that I was not giving it enough time and that I needed to wait for the medication to start working. (Which yes, UC medications do take a while to “kick in” but the fact that I was getting worse and not even beginning to stabilize should have been a huge red flag for her).

I went to the office for several follow-ups within 2 weeks where by this time I had lost over 10 pounds, I am less than a 100lbs for my base weight, therefore my body cannot afford to lose 10 pounds.

She is not a good doctor and completely ignored my case and my symptoms showing no care for me as her patient. She even asked me at one point if I thought I should go to the hospital…isn’t that her job to tell patients if they need to be hospitalized?

After 2 weeks of my symptoms continuing to get worse the partner in her practice returned from vacation.

He reviewed my file and without even seeing me first, called me after office hours to instruct me to immediately go to the hospital as soon as I got off the phone as I was at risk for losing my colon with such severe symptoms.

This was from a doctor who didn’t perform my colonoscopy and wasn’t even treating me for those 2 weeks, he simply read my file and told me to go to the hospital whereas Dr. Hertz just told me I needed to wait it out because I wasn’t being patient enough.

I was hospitalized for 6 days due to Dr. Hertz’s improper diagnosis and complete ignorance of my symptoms and no care for me as a person at all.

Two doctors after her have performed colonoscopies on me (the first being 3 months after she performed my first one as my colon needed to heal from the damage she did by not treating it) diagnosing me as severe, while she said I was mild-moderate.

That’s a huge discrepancy with this disease, showing she does not know what she is looking for.

Going to her was the worst mistake of my life, I almost had to have an organ taken out because of her but thankfully found better doctors after her to save it.

Do not go to this office if you value your health.

If you see Dr. Trivedi he is very nice, the problem is if he is gone on vacation and you get ill, you get stuck Dr. Hertz treating you.

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3 reviews on Dr. Lisa Hertz

  1. I really appreciate everything both of you have done on multiple occasions for my mother.

    Dr. Hertz and Dr. Trivedi are excellent physicians. At multiple different times, they both have saved my mother’s life. I wanted to say thank you to both of you in this public forum. It is very difficult dealing with chronically ill patients.

    Having worked in the medical field myself, I know this to be true. Dr. Hertz performed an emergency GI endoscopy on my mother when she had a catastrophic GI bleed, and almost died. Due to her intervention, my mom lived. Please realize the difficult situations that physicians are placed in with the current state of medicine!

  2. As a new patient, I found her to be friendly and knowledgeable.

    Dr. Hertz performed my colonoscopy. I really appreciated her pre-procedure consultation, her skill during the procedure and the follow-up she gave me. As a new patient, I found her to be friendly and knowledgeable.

  3. Dr. Hertz is one of the most amazing physicians I've had take care of me.

    Dr. Hertz is one of the most amazing physicians I’ve had take care of me. She is very proactive and thorough and was able to catch things on me before they got out of hand. I highly recommend this tremendous and caring doctor to any one who needs a G.I. doc!

Katella Avenue 4772
Los Alamitos 90720 CA US
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Reviews:3
Reported Loss :2665 $
Severity of Scam :High
Reported by : Anonymous
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