Dr. Josephine Pham

Staff Was Very Unprofessional

I have been wanting to write this review for a while. The reason I gave Dr. Josephine Pham and her staff a 1 star review is because of the improper way I was treated.

I had been going to Dr. Pham for years and I thought that the doctor was good but her front office staff was very unprofessional.

I had a monthly prescription that I would call in to my pharmacy.

I went to pick up my prescription for my hormones on a Saturday and I was told that the doctor did not authorize a refill, and this was surprising since nobody from the doctor’s office called me to tell me that.

I called the doctors office on Monday and they said that I needed a mammogram which I scheduled immediately and called them back and said I was set for an appt and can I get my prescription and they told me the doctor was busy and they would get back to me.

By Tuesday I had not heard back and not having my pills for 3 days causes break through bleeding and I told the office staff I needed my prescription right away and again they said they would see what they could do.

By the end of Tuesday, I called and was very irritated but tried to stay calm with her staff and I told them that I could have bleeding if I did not take my pills soon and they told me to go to the ER (thinking to myself…. OMG – really!

Just give me my prescription because these are just hormones not a controlled substance) but again, I tried to remain calm with her staff.

By Wednesday the doctor refilled my prescription and then called me to say that she was removing me as a patient because I was rude to her staff.

PLEASE BE WARNED THAT THIS IS NOT ETHICAL WHAT THIS DOCTOR DID BY NOT STANDING BY HER PATIENT!

Kinda a blessing in disguise because my new doctor responds to me the same day and is very attentive and so is her staff.

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1 review on Dr. Josephine Pham

  1. Sad, Sad, person and a poor excuse for a Doctor

    I have been seeing Dr. Pham for over 10 years and always thought she really cared about her patients. Just recently I showed up at the office for an appointment that was made over 6 months ago to be informed that they, the office, had cancelled my appointment. I never received a notice or phone call stating this. I was upset and left the office.

    I recently ordered my thyroid medication that I must have to regulate my system and the pharmacy called me back to say that Dr Pham’s office told them that I was no longer their patient. I once again never received anything in the mail or a phone call stating this. What ethical doctor does this to a good patient who they have had for years and has no regards to your health. I have told other people that have known Dr. Pham and they could not believe that she has turned out this way….

    I feel very sorry for her as a person and as a Doctor who has taken an oath to help the sick. Please beware, I don’t want any of you to be in a position of needing a Doctor who you thought was ethical and cared about your health to turn out not caring about you at all. Sad, Sad, person and a poor excuse for a Doctor

Forest Avenue 2307
San Jose 95128 CA US
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