I was looking to change my family doctor as her clinic was too far and consulted Dr Caleb Gaston MD of Apex Family Medical Clinic after I was referred to him by my friend. I booked an appointment for the physical test. The lady over the phone told me that I can have the same day appointment as per their policy. So, I reached their office Apex Family Medical Clinic as per the confirmed time.
I was told to wait for few minutes. But that few minutes was more than an hour. I asked the receptionist about the delay and he told me that the doctor was away for lunch. It took him another 30 minutes to see me.
I went to his cabin. Finally, after one and half hour. I told him that I want my physical done and would like to continue with this facility for any further medical query. I also asked him about the insurances that were accepted and he told mine was also a prepaid one. Later, he gave me options for membership plans. It was like he was selling me health insurance. Although, the charges were sky rocketed.
I rejected the plans and told that as of now I would be only interested in my physical done. Knowing that it would be a pre-paid insurance, I did not have any problem taking that decision.
They asked me to give my blood and other samples. They took me to different rooms and everywhere I was told about the benefits of membership plans. I could have changed my mind as well, but when I received the $1000 bill at the reception after the test, I completely made up my mind to stay away from them.
When I asked about the insurance claim that they said can be done prepaid, they completely declined. They said they had some issues with my insurance company and would not allow the prepaid option. I wanted to meet Dr. Caleb who told me it was possible. At first, they did not allow. But because I was too stubborn to take no as an answer. They let me meet him.
I was so furious to hear when he said sorry. As if it was just a silly mistake that could have been corrected by his sorry. He did not even mean that.
So, I had to pay that entire amount. It was the beginning of the month and such an out of plan expenditure makes your entire finance weak for the month. That happened to me. They forwarded the insurance claim after 10 days which was too late. I received the money through insurance but had to go through a lot.
Dr. Caleb is nothing more than a cheater and he only knows how to make money. He does not care about anyone’s health. He even charged me $100 when I got there to receive my test results. They did not inform that on the phone.
I would never visit him again. He is a liar and an opportunist.