A couple of months ago I had a “filler” injected into the areas around my mouth by DR. ERIC COLE who runs Cole Aesthetic Center. After a few days, I developed “pea sized” hardened areas at the injection sites. I call the office and explained I had these unexpected lumps at the injection site and requested Dr. COLE OR SOMEONE to call me and advise what I should do. A week went by with NO CALL from Dr. Cole or anyone and the lumps were not going away.
I called the office back and they said they had given the message to Dr. Cole but that they would give it to him again. Another week went by with NO CALL from Dr. Cole or anyone. I called back a third time and the office staff said they would give the doctor another note to call me. Finally, after 3 request with Dr. COLE STILL NOT RETURNING MY PHONE CALLS, I asked to speak to the nurse.
Anita was wonderful. She had me come right in and immediately took care of the protruding lumps.I am very upset that I had to walk around for three weeks with lumps in my face because DR.COLE DID NOT CALL ME BACK EVEN AFTER THREE REQUEST. Since this was not the first time that I felt Dr. Cole has mistreated me… I will never go back to COLE’S AESTHETIC CENTER IN SILVERDALE OR SEQUIM Washington.
In addition I had two other procedures that did not work at the center. I thought I was getting Botox which has always worked for me in the past. Dr. COLE used a different product instead of the Botox and IT DID NOT WORK. Dr. Cole refused to repeat the procedure with the Botox that always worked in the past without charging me another $350!
In addition, I also was “sold” on a procedure called, “Sculpture” body contouring procedure which advertised stubborn fat loss up to 23%. Even though I even lost weight after the procedure, there was no reducing of fat. I have the pictures and measurements to prove it. Big disappointment and cost me $1600.
A total waste of money. Dr Cole did agree to repeat the procedure for me but when I showed up for my appointment, I was told that he was only willing to treat one area instead of the two areas I had paid $1600. I was told the whole procedure would be repeated only to find out through the esthetician that he changed his mind. I was so mislead and upset I left the office without the compensation that was promised to me. I walked out without any further treatment.
I do feel the staff at Dr. Cole office were caring and compassionate. I HAVE NEVER HEARD FROM DR. COLE again and after three times of being very disappointed in his services… I WILL NEVER RETURN TO DR. COLE AESTHETIC CENTER. His mission statement eludes to patient satisfaction and a positive transformation of his patients. I RECEIVED NO PATIENT SATISFACTION OR POSITIVE TRANSFORMATION. INSTEAD, I LOST ALMOST $2,000! BUYERS BE AWARE