Benjamin & Young LLP

Benjamin & Young Has Been A Horrible

Trying to work with “Partner” Ruben Collasso at Benjamin & Young has been a horrible, frustrating and unnecessarily time-consuming endeavor over the last 2 years and for that I would give them ZERO stars if possible.

Our previous tax preparer’s firm was acquired by B&Y and we were told that Ruben Collasso would be preparing our taxes.

It really is a long story that’s been unfolding over the last 2 years, but in summary, Mr. Collasso was unprofessional, unresponsive and made errors on our 2014 income tax return.

When we first met Mr. Collasso in 2014, he offered to assist us with a few questions about our newly incorporated business after the end of tax season.

When I followed up with him about this (this was before we learned he had made errors on the 2014 return), he never responded to my calls, emails or text messages.

I realize that perhaps Mr. Collasso was not able/ did not want to help us with the corporation questions, but common professional courtesy would dictate that he could have simply informed us of this — Sorry, can’t help you. Ok, fine. Done.

We would have just looked for someone else to help us.

We thought we wouldn’t have to deal with Mr. Collasso any further, but unfortunately when we went to a different tax preparer for our taxes we were alerted that there were several significant errors on the tax returns.

It turned out we owed a significant amount of money for 2014 and his errors also caused our estimated tax payments to be insufficient meaning we also owed a large amount of money for 2015.

The effort I made to get Mr. Collasso to acknowledge the errors and amend the returns, let alone respond to phone calls, emails and even faxes was ridiculous.

And never once did he apologize for the inconvenience that he caused.

His assistants were only slightly more helpful but they didn’t acknowledge the inconvenience either.

In addition to the time spent trying to communicate with Mr. Collasso, I also had to spend a lot of time interfacing with the IRS and the CA State Franchise Tax Board to make payments on taxes owed plus penalties and interest.

Lastly, it took about 2 months to get a check from B&Y reimbursing me for the penalties and interest I had to pay due to the errors on the return.

I would NEVER recommend Mr. Collasso to anyone and really question if anyone else at B&Y is much better if this is how their “Partner” treats his clients… Beware!

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Benjamin & Young LLP reviews are no way affiliated with yelp & reddit. Their business is located at 1100 N Tustin Ave fl+2, Anaheim, CA 92807, USA. Benjamin & Young LLP could be contacted by dialing (714) 238-0000 or logging on their website Benjamin & Young LLP business page on Dirty Scam received 4 consumers reviews/complaints, page views and 2663$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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4 reviews on Benjamin & Young LLP

  1. Never Again

    We have been using this company for almost 3 years now, and they have consistently given us superb customer service and maximizes our tax returns.
    What I like the most, is that they give us good advice on our tax exemptions and always prompt in responding to our answers any questions.

  2. I've been using this firm for a few years, and I've never had any complaints since.

    I’ve been using this firm for a few years, and I’ve never had any complaints since. They are quick, on time, thorough, and extremely into the details. It’s nice to see them do so well!

  3. I highly recommend them!!

    I have used Benjamin and Young for several years and they are by far the best accounting service in the Orange County area. I highly recommend them!!

  4. My experience with Michelle Williams and her staff in the canyon lake office has been nothing but excellent.

    My experience with Michelle Williams and her staff in the canyon lake office has been nothing but excellent. I brought her a complete mess from combining 4 companies, corporation issues, missing information and she professionally and systematically worked through all the problems I brought her.

    Anyone who owns a small business knows how nerv racking the day to day operations can be let alone tax and financial situations. Michelle and her staff have always calmed me down and directed me in the correct direction and even got fees/penalties waived with I.R.S………

North Tustin Avenue 1100
Anaheim 92807 CA US
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Reported Loss :2663 $
Severity of Scam :Medium
Reported by : Anonymous
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