Autumn Road Family Practice, PA

The unprofessional nature of the front desk

I really wanted to like Autumn Road Family Practice because I really do like my Doctor; however, the staff including the financial department is the entire reason I am leaving and am unable to recommend them.

The staff (scheduling and front desk) are simple ok. The front desk is nice but not the most professional.

Once you are with your nurse and your Doctor then you are good to go.

In regard to the Financial Department, here is where they are highly un professional and they refuse to return communication.

I have made several attempts to get in touch with the personnel and have yet to have anyone return my call.

I have left three messages. Finally, I tried to reach Sandy Taylor, the Clinic Administrator, and now I see why everyone else under her is the way they are.

She herself refuses to return communication.

If you choose to be seen here be prepared for the log wait, the unprofessional nature of the front desk, and worst of all the Financial Department.

The reviews, complaints and scams posted about Autumn Road Family Practice, PA is permanant record located at dirtyscam.com/reviews/autumn-road-family-practice-pa/ Search for all reviews, complaints, scams and lawsuits about Autumn Road Family Practice, PA
Autumn Road Family Practice, PA reviews are no way affiliated with yelp & reddit. Their business is located at 904 Autumn Rd #200, Little Rock, AR 72211, USA. Autumn Road Family Practice, PA could be contacted by dialing (501) 227-6363 or logging on their website autumnroadfamilypractice.com. Autumn Road Family Practice, PA business page on Dirty Scam received 2 consumers reviews/complaints, page views and 897$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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2 reviews on Autumn Road Family Practice, PA

  1. Bad Service Provide

    Unprofessional staff and physicians

  2. Will never go back to this place.

    Will never go back to this place. I absolutely love Dr. Pounders but the billing is bs. It is almost impossible to get ahold of anyone and They charged 2 visits as specialty visits witch is a $40 copay per vist.

    That makes my total $80. Now this was just lab work and a routine visit. I called and talked to the billing supervisor a few months back, which by the way took almost 2 weeks to get ahold of someone and she told me,

    all I owed was $20. As the one visit was lab work, there is no copay. And the other was not a specialty visit, I got one bill saying I owed $20. The rest are back to $80. Now I’m being sent to collections for $80. I will gladly pay what I owe but I WILL NOT PAY MORE THEN WHAT IS OWED. This isn’t the 1st time I’ve had issues with billing, but it will be the last.

Autumn Road 904
Little Rock 72211 AR US
Get directions
Reviews:2
Reported Loss :897 $
Severity of Scam :Medium
Reported by : Anonymous
Views :

FAQs

Is Autumn Road Family Practice, PA a scam?
Yes, Autumn Road Family Practice, PA is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Autumn Road Family Practice, PA a legit?
No, Autumn Road Family Practice, PA is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Autumn Road Family Practice, PA consumers?
There is/are 2 review(s) posted about Autumn Road Family Practice, PA and its indicate that the severity of the scam is Medium.
Where is Autumn Road Family Practice, PA located?
Autumn Road Family Practice, PA is located at 904 Autumn Rd #200, Little Rock, AR 72211, USA.
How much monetary losses incurred by Autumn Road Family Practice, PA customers?
897 $ monetary losses incurred by Autumn Road Family Practice, PA customers.