24 Hour Wristbands

24HourWristbands.com is place is a JOKE

This place is a JOKE. After placing my order I called to make sure my files were uploaded correctly and the customer service rep proceeded to tell me I’d only paid for a third of my order and needed to give him my credit card so he could charge the rest.

WHAT? I literally had JUST authorized and had a receipt for the full amount, I was supposed to hand my credit card over? Seemed SUPER fishy, so I asked why I was only charged that amount and he said “system glitch” and after I pressed for more info he later changed the story to “I don’t know”.

Obviously I asked to speak with a manager or ANYONE who COULD explain why I called them for something else and was told I needed to pay more for my order. But much to no one’s surprise, no manager was available to take my call. I was told I could go on a list for callbacks and someone would call within 12 hours. I reluctantly agreed and weeks later have gotten NO call from ANYONE.

THEN. The signs and stands came. Signs looked good. The stands were wire H-frames that weren’t strong enough to hold the signs. After SEVERAL attempts, I ended up requesting a refund just for the stands since I had to go order some and have them rushed shipped to get to me in time.

After my second pleasant call with customer service, not only could their customer service not handle the request, they rudely sent me to the website to submit a ticket which I did. Then the ticket was replied to and they requested pictures of what was broken, which I gladly sent. Then they ask for measurements.

I’m sorry – WHAT? What measurements could you possibly need? It’s all in the pictures and it’s a freaking UNDER $30 REFUND. I call customer service AGAIN where I was greeted with the same glorious line, “Actually mam since you submitted a ticket we can’t help you”. This is BY FAR the most worthless customer service I have ever dealt with.

Is 24 Hour Wristbands a scam?
24 Hour Wristbands is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is 24 Hour Wristbands legit?
First 24 Hour Wristbands is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by 24 Hour Wristbands’s consumers?
There is/are 34 review(s) posted about 24 Hour Wristbands and it indicates that the severity of the scam is Extremely High.
Where is 24 Hour Wristbands located?
24 Hour Wristbands is located at 14550 Beechnut St, Houston, TX 77083, USA. You can contact 24 Hour Wristbands by dialing (877) 508-4569 or visit their website 24hourwristbands.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by 24 Hour Wristbands’s customers?
According to the report(s), US $5765 was the total loss incurred by 24 Hour Wristbands’s customers.

34 reviews on 24 Hour Wristbands

  1. Karin valentine

    Color is wrong

    My experience with the staff was great, everyone was extremely helpful. My problem was that I paid for a proof and when I got the email I was concerned that the ink was orange and not gold. They assured me it was gold. Well they arrived and are the exact color of the proof ….orange!!! Not so elegant for a wedding. Just because they call it gold doesn’t mean it is. Had they explained their gold color is somewhat orange I would’ve changed to a different color

  2. Brandon Buchta

    Fast and mostly what I expected

    Overall the wristbands are pretty good, especially for the price compared to other quotes I got (tri-color wristbands with only black ink). I would give the inking a B+ because it is good and consistent on most, but if you look closely some ink is denser than other areas, even on the same wristband. I ordered triple colored wristbands (rasta) and most came out good, but there are some where the colors are not nice and separate and instead have mixed together. Even though there weren’t too many bad ones, I definitely think you need to over order by a bit to make up for the few bad ones you will probably receive.

    Even though they weren’t all perfect, I am happy with my order and I intend on ordering more of the same item once I’m out.

  3. Rhianna

    Quick and Efficient

    Easy to use website! Great product and fast delivery! Thank you!

  4. LeeAnn

    Timely, great product

    Appreciate the honesty of wanting to order through the USA, but unfortunately I was on a time crunch so I had to choose the overseas option. Product was still great quality and what I expected from the Prototype, We’ll order again. Thank you

  5. Sheila

    EXCELLENT SERVICE 5 Stars +

    Awesome service and friendly customer service when you have a question

    Would use again and again

  6. Gretchen

    Confusion

    The initial online experience was great. I loved the color choices and that as you created, your could see it in real time. After that I received several calls from reps telling me there was a problem with the art work. AFTER that was cleared up I kept getting robo calls to inform me my order was on hold. I lost count of how many I got because after the first call I spoke with my rep that assured me everything was good. Cost great!!

  7. Y N

    Poor Customer Service

    Started off with a chat with a rep and he ended up directing me to call their support line.

    The customer service rep couldn’t get the order number right despite repeating it to him several times. After pulling up the order, I requested for an update on shipping/delivery timeline and he couldn’t specify when it would be delivered. Requested for expedited shipping to ensure delivery before our event and asked for him to charge to the payment method on file to which he could not understand what I was requesting. Asked to speak to his manager and he said they were all at a meeting and unavailable. Finally was able to get him to process the order and send confirmation.

    Received an update via online order that the order may not arrive on time. It did eventually arrive as expected, but it was such a frustrating experience with customer service.

  8. BARBARA ELLEN BUTTERFIELD

    Memorial Coozies

    Very quick, professional job! Exactly what I designed and good quality product. I will certainly use them again and recommend them!

  9. Kaitlyn

    Fast, easy, and personalized!

    I personalized some koozie as favors for my wedding. The options they had to choose from were great, the font choices were surprisingly good as well! I could not have been happier! Such amazing selection. AND! All it was delivered days after ordering!

  10. Carla

    Very pleased with the product!

    Very happy with the bracelets. They arrived sooner than I expected. I will be shopping again soon!

  11. raquel hebdon

    can koozies

    Service was fast and great!

  12. La Donna Bonner

    Perfect!!

    I absolutely LOVE my personalized wristbands. The quality is great and well worth the price! Shipping was a little confusing but the customer service I received was phenomenal!!

  13. Dan Fink

    The product is fine! The time line for producing and shipping it was very unclear to me upon order so I missed the deadline I needed the product by.

    The product is fine! The time line for producing and shipping it was very unclear to me upon order so I missed the deadline I needed the product by.

  14. Louise

    Great buttons

    Great customer care…. easy to navigate website and you can get help with your order immediately… Great Job

Comments are closed.

Reviews:34
Reported Loss :5765 $
Severity of Scam :Extremely High
Reported by : Anonymous
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