24/7 Home Rescue
Rip offBoiler cover, pay monthly, then charge you £75 to come out, taken another £150 out of my account. Want another £400 to fix it, 24/7 Home Rescue rip off.
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A Dirty Scam
The £75 charge and next day engineer visit is just the standard practice with this scam. Then follows “your boiler repair cost will be 60% of the cost of boiler” genius. “outside of your contract” meaning you pay us monthly and when your boiler breaks down you pay hundreds to fix it, not 24/7 Home Rescue’s problem.
Shame on websited like trustpilot and moneysavingexpert because they are in this scam and they are having their share of the scam.
Have a look at trustpilot and the fake reviews they’re publishing for 24/7 Home Rescue.
Moneysavingexpert are advertising this scam on their website. Who do you think is paying them?
Avoid Avoid Avoid
This has been one nightmare after another.
And I would strongly recommend anyone to avoid this company. If there is any doubt, then visit Money savings expert to see the complaints. Unfortunately, the TrustPilot review website for 24/7 may be seen by many as false. About 3 months ago, I was offered a free month direct debit if I put a good review on there. Since then, my boiler broke with an ignition fault. It needed an electrode (£25 spare part). It cost me £75 to call an engineer and then eventually another £100 to get a BAXI engineer. In the mean time, my subscription was raised from £16 to £26.50. The first I knew was when I saw the direct debit. I have phoned to cancel but that will cost me another £144. In general, customer service is terrible, their third party engineers have no idea and the bottom line is that they don’t cover you for an electrode so good luck if you have a serious breakdown!!
Excellent Service
I have no idea what these comments below relate too, I just had an engineer out and he fixed my boiler within 30 minutes. I even agreed to take a selfie with him for their FB page.
excellent
excellent