24/7 Home Rescue
Rip offBoiler cover, pay monthly, then charge you £75 to come out, taken another £150 out of my account. Want another £400 to fix it, 24/7 Home Rescue rip off.
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A Dirty Scam
The £75 charge and next day engineer visit is just the standard practice with this scam. Then follows “your boiler repair cost will be 60% of the cost of boiler” genius. “outside of your contract” meaning you pay us monthly and when your boiler breaks down you pay hundreds to fix it, not 24/7 Home Rescue’s problem.
Shame on websited like trustpilot and moneysavingexpert because they are in this scam and they are having their share of the scam.
Have a look at trustpilot and the fake reviews they’re publishing for 24/7 Home Rescue.
Moneysavingexpert are advertising this scam on their website. Who do you think is paying them?
Avoid Avoid Avoid
This has been one nightmare after another.
And I would strongly recommend anyone to avoid this company. If there is any doubt, then visit Money savings expert to see the complaints. Unfortunately, the TrustPilot review website for 24/7 may be seen by many as false. About 3 months ago, I was offered a free month direct debit if I put a good review on there. Since then, my boiler broke with an ignition fault. It needed an electrode (£25 spare part). It cost me £75 to call an engineer and then eventually another £100 to get a BAXI engineer. In the mean time, my subscription was raised from £16 to £26.50. The first I knew was when I saw the direct debit. I have phoned to cancel but that will cost me another £144. In general, customer service is terrible, their third party engineers have no idea and the bottom line is that they don’t cover you for an electrode so good luck if you have a serious breakdown!!
Excellent Service
I have no idea what these comments below relate too, I just had an engineer out and he fixed my boiler within 30 minutes. I even agreed to take a selfie with him for their FB page.
excellent
excellent
Hassan Khonat and Ranjen Gohri should be jailed
Needs to be shut down. Fraudulent operation. Policies are best used as toilet paper because you’re not going to make a claim with them. Even accepting a service makes you liable for a monster cancellation fee. Ranjen Gohri and Hassan Khonat have no morals and neither does anyone else who works there, like Dean who probably wrote the good review below
they one the dodgy company I will take them to the court because of £75 charge of hidden charges please don't buy products and from them, they will rip you of when you log a claim.
they one the dodgy company I will take them to the court because of £75 charge of hidden charges please don’t buy products and from them, they will rip you of when you log a claim.
They don’t looking in to your complain at all. They will not give you the independent compliant body detail because they are a dodgy company.
I will find the independent body detail from Citizen advice people and take this dodgy company to court.