There are two Michaels that work with The Loft Exchange. This review is of our experience working with Michael Ferguson.
I had to review because positive reviews of The Loft Exchange are what got us involved with this company in the first place.
We purchased a loft through Loft Exchange and worked with Michael Ferguson.
He was thorough in showing us the loft and was very knowledgeable about the neighborhood.
The rest of the experience we had working with him was not as positive.
Throughout the entire transaction he asked us for guidance in areas he was supposed to be the expert in.
His negotiating skills were nonexistent, we had to ask and remind him to hit deadlines, documents were sent incorrectly multiple times, any contacts he set us up with (for loans, inspection reports etc) were unreliable and inefficient.
We got a beautiful loft out of the deal, but the entire process was painful.