I came in the have my taxes done by Ben and as one of his associates. I handed in all my forms and they just rushed through it all forgetting to write everything down.
Ended up that I was short $620 in monies back. On top of that they made me wait additional times because they did not ring let the taxes go until March 1st when they were brought in February1st.
I went to a not lot of unnecessary troubles it was supposed to be and I file simple as can be. But they didn’t fill it out properly.
On top of that they were rude to me when I call to find out what was going out with my tax return after more than a weeks. Then they refused to take my phone calls.
When I left that messages for them to call me back they never called me back.
This is one of the worst organized companies and I have ever seen doing tax preparations and people should realize that he can’t always trust them.
I was better off at the place I did before. There is no C excuse for someone Improperly doing your taxes and then not take responsibility for it. Then there. Rude and avoid you.
They will lose many customers due to their insecurities and their rudeness.
They have no compassion whatsoever. Everything is done in a hurry so lot of mistakes are done.
This is happened before but I gave them a second chance. Now I’m letting people know.