Rio Grande Credit Union

Fraudulent IRS

Banked Rio Grande Credit Union for over 10 years, someone committed fraud on my account.

Somehow they were able to deposit a fraudulent IRS check via mobile deposit and then withdrew more than the check or balance on my account.

I never have had mobile banking here, or even online banking, so I am not sure how the bank allowed this but they did.

Now my family and I who already struggle are without no money weeks before Christmas.

The worst part is they are acting like my husband is a criminal, why would he steal money from himself, right before Christmas?

I hate this bank! Btw this is nlt the first time they have had accounts breached, it will be the last time for us, we will be banking elsewhere!

Is Rio Grande Credit Union a scam?
Rio Grande Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Rio Grande Credit Union legit?
First Rio Grande Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Rio Grande Credit Union’s consumers?
There is/are 5 review(s) posted about Rio Grande Credit Union and it indicates that the severity of the scam is High.
Where is Rio Grande Credit Union located?
Rio Grande Credit Union is located at 1401 San Pedro Dr NE, Albuquerque, NM 87110, USA. You can contact Rio Grande Credit Union by dialing (505) 262-1401 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Rio Grande Credit Union’s customers?
According to the report(s), US $3658 was the total loss incurred by Rio Grande Credit Union’s customers.

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5 reviews on Rio Grande Credit Union

  1. Bobbie Owen

    He is extremely rude!!!

    Banked here for over 10 years, someone committed fraud on my account. Somehow they were able to deposit a fraudulent IRS check via mobile deposit and then withdrew more than the check or balance on my account. I never have had mobile banking here, or even online banking,

    so I am not sure how the bank allowed this but they did. Now my family and I who already struggle are without no money weeks before Christmas. The worst part is they are acting like my husband is a criminal, why would he steal money from himself, right before Christmas?

    I hate this bank! Btw this is nlt the first time they have had accounts breached, it will be the last time for us, we will be banking elsewhere!

  2. Judy Rose

    I wanted to become a member but I will have to change my mind.

    Listed as 1 of 5 businesses to make payment of property taxes don’t do it, you will regret it. Calling branch didn’t help , very unprofessional and no compassion or concern . I wanted to become a member but I will have to change my mind.

  3. April Walsh

    Scammer

    I signed a paper with these people to not let my account overdraft, a company charged my membership on this card by mistake and immediately refunded me but this credit union charged me a overdraft fee even with the funds returned to my account and this should have never happened in the first place because of the none overdraft paper I signed. Horrible customer service I have called the man that open my account and he won’t even return my calls.

  4. Vincent White

    Terrible bank.

    Terrible bank. Terrible staff doesn’t know how to do their job and CONSTANTLY makes mistakes on my account, giving no explanations and then blaming ME for their faults.

    They constantly hold my money for no reason, making it impossible for me to pay my bills on time, and whenever I call customer service to ask them what went wrong, nobody knows a single thing.

    The mobile app has many flaws, making it so difficult to track my purchases, as a lot of purchases simply don’t even show up on it, and it has an error where it makes it look like you have much more money in your account than you actually do, due to it holding the funds and not showing the statement until like 5 days after.

  5. Pattie Harris

    I shall never recommend anyone utilize this Credit Union.

    We went to get a small home equity loan. Our home is worth $204,000. It is exactly 1 year old. We own it outright. We own our vehicle outright as well. We wanted $10,000 to consolidate some debt. The first time we spoke with the loan guy, he was nice but told us the rate would be 9.9%. We wanted to discuss and think about it.

    When we returned to go through with the deal, the loan guy actually told us how we would have to spend the money we wanted to borrow against a brand new house. He actually told us that we would have to pay everything on our credit file in order to be approved. What? It isn’t their business how we spend the money that we were putting our home up for. He never mentioned this during our first visit.

    I would never recommend that anyone ever do business with this place. After we questioned this guy about why we would have to pay everything on our credit file when we owned our home outright, we received a denial letter the next day.

    I am going to check with the FTC to ascertain if they should be forcing us to pay everything on our credit file off for a fixed home equity loan. Also, they charge over $2,000 in fees from that $10,000. I shall never recommend anyone utilize this Credit Union.

Reviews:5
Reported Loss :3658 $
Severity of Scam :High
Reported by : Anonymous
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