Katie Kuntz needs a new career. She took more than a week to respond after submitting my application & kept “sending” emails to me when in fact she was saving them to her drafts folder.
Then she ran our credit twice.Thanks for that Katie, that will surely improve my credit score.
On top of that she asked for the same paperwork multiple times.
After her totally dropping the ball & sending out butt hurt whiny emails when she got called out on her lack of communication she finally gave up & passed us off to another person in the office.
Then she couldn’t even send the paperwork we’d already submitted to her coworker.
He was professional & completed the process, but the damage had already been done.
After all this, they could only approve us for $30,000 less than another lender had prior using the same programs.
Not impressed in the slightest. If your thinking of using them, I wouldn’t recommend Katie.