It is unfortunate that Keeler Dilbeck Realtors’s reputation is affected by just one of its employees.
But that is the cold hard truth – your employees and agents are the face of your company.
I recently bought a house from an agent who works here; and my experience was horrible.
Shirley was rude, disrespectful and not helpful – when i expressed concerns about certain items that were not disclosed about the house she threatened that there were many other buyers lined up.
Even AFTER I had closed escrow she refused to give me the additional keys to what was now MY house, claiming that she “had no time” (I finally got the keys 10 DAYS AFTER i closed escrow) She even refused to take her sign off MY front lawn – making up that there was a ‘law’ that allowed her to keep it there for an additional 30 days!!!!!
The previous owners of the house were kind, generous and sweet, they gave me more information about their home than this realtor did.
If only they knew how Shirley was negotiating for their previous home; they would surely be appalled. The house sold itself – no thanks to Shirley.
I wish my home buying experience was a happy one; unfortunately, it was marred by a single individual who just made things too difficult.