Our agent recommended Daniel at Kal Financial for helping us get into our first house.
Daniel was very friendly and nice. Everything seemed fine.
A bit later, as it got closer to closing, we told Daniel that we had been doing some mortgage shopping on our own and we found a better interest rate than what he was offering us.
So he agreed to drop the interest rate for our mortgage with him.
Well, a week or so later, a day after we were supposed to close-he told us he could no longer offer us the interest rate we were promised, and basically told us that we had to accept a much higher interest rate in order to get our mortgage.
At this point, We were forced to go with them, because otherwise we would lose our house and our deposit in escrow.
I understand miscommunications can occur but the worst part of it was no one at Kal took any responsibility for us being forced into a higher interest mortgage when we had other options available-but didn’t take-based on their promise.
If anyone is considering going with them, I suggest going over all documents extremely carefully. And get everything in writing.