I rarely write reviews, much less bad reviews, but my recent experience with Tat Yim was so upsetting that I felt like I had to write this.
I attempted to retain Tat Yim from Hsu Yim Leung & Koo to file my taxes on a recommendation.
Big mistake. Tat was unresponsive and slow, and two months after I had contacted him, nothing had been done.
Every first email I sent to him was ignored, and he would only respond after I emailed multiple times or called his office.
After providing him all the information he asked for in March, he finally provides an engagement letter in the middle of May, at which point I’m already very concerned about whether or not my taxes will be taken care of in time.
The last phone call we had, I was upset because of the delay, and Tat blames me for the entire thing, says we shouldn’t work together, and promptly hangs up on me.
I would not recommend Tat from this firm if you are looking for a responsible, communicative accountant who will make you feel comfortable that your taxes will be done on time.