This review is based on my lack of results. I like Nikki as a person but her service did not help me. I went to Nicki diligently for over 8 months and unfortunately I saw no improvements in the area I was treating. I know the electrolysis is a slow process that’s why I kept going back without seeing and improvements. The Electrolysis by Niki hairs grew back with the same thickness and time. I switched to a new electrolysis and saw a huge difference. I think Nicki’s machine is outdated and I don’t think her technique is very effective. With my new electrolysis I have seen major improvements in only a few sessions. I don’t recommend going to Nicki if you want to see real results. She also gives discount services for 5 star reviews , so I would take those with a grain of salt.