This rating of 1 star is based on our entire experience with Renee and Directors Mortgage.
First things first, we were moving from California to WA and at the time I was unemployed and had a very good job offer in Clackamas.
I had my job offer letter in hand and all documentation that was needed to get a loan process started per Renee.
We found a house and started the process. We were having difficulty getting a renter for our California house and that ended up being the major factor and we lost the house that we had put a bid on in WA.
During the 60 day process my wife would dread making phone calls and receiving phone calls from Monica & Renee because it was always bad news.
Never any good news, never anything positive. They always wanted more money.
Renee was always out of the office, always very slow to return phones calls.
When I say slow I’m talking 4-5 days and usually at the end of the week.
Then when she did call back it was never anything good.
At the end of it all we broke ties with Renee and Directors.
They took 30+ days to return our Earnest money to us.
And when they did, they sent the check to our real estate agent instead of us directly.
They are very unprofessional, Renee has no class & I find it very hard to believe that they have all of the experience that they claim to have.
My real estate agent even asked what the deal was and why she was so mean.
Sadly my real estate agent was the one who recommended her.
My real estate agent is amazing and we’ll be using her in the future.
We ended up going with Si Lewis at Home street bank in Vancouver WA.
I highly recommend them. The process was smooth and we got a bigger loan with a lower payment and a way better house.
Do not. Do not go with Directors Mortgage. Take my word for it. You will not be happy.