Brenda Wix

Not very proficient at their only task

Having had this agent for years things were smooth as long as I didn’t have any contact with the main agent or staff. Multiple mistakes on several occasions have led me to leave this place in a hurry. Yes, very friendly, but not very proficient at their only task.

Examples:
– Told my towed vehicles were covered under my truck policy and when I called to file a claim on my RV suddenly I was supposed to have an individual policy for the RV after I specifically called when I purchased the RV.

– Same vehicle, I called to lessen my insurance on truck which I use for seasonal camping, etc. It was sitting in secured storage and I wanted minimal insurance. Her staff cancelled my policy and I only found out weeks later after a random call about my vehicle. Going to her office to discuss the issue, she only blamed me and not her incompetent staff.

Everyone has a bad day but I don’t feel my better interests are covered, not because she may not care but the consistent inconsistencies from the main agent and now passed onto her staff.

Is Brenda Wix a scam?
Brenda Wix is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Brenda Wix legit?
First Brenda Wix is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Brenda Wix’s consumers?
There is/are 3 review(s) posted about Brenda Wix and it indicates that the severity of the scam is Extremely High.
Where is Brenda Wix located?
Brenda Wix is located at United States. You can contact Brenda Wix by dialing (480) 994-9200 or visit their website brendawixinsurance.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Brenda Wix’s customers?
According to the report(s), US $1500 was the total loss incurred by Brenda Wix’s customers.

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3 reviews on Brenda Wix

  1. John

    Brenda Wix - State Farm Insurance Agent Bad Service Provide

    I have been a client for several years and have been mislead numerous times by Agent and poorly trained staff. Michael as well as Michelle have mistakenly given me incorrect information. Failure to be accurate in doing their jobs has caused my bank account to have more money withdrawn by several hundred dollars than should have.

    Then to correct they think it is acceptable to just adjust your next withdrawal or they can send you a check in about a week. Don’t worry about your other financial commitments. POOR customer service. No way to escalate within State Farm, File a complaint and someone will get back to you someday.

  2. ME

    Average to below.

    Average to below. Getting information is very difficult and the office seems disorganized. Get the feeling the office staff has no idea what they are doing and poor/ disdainful customer service.

  3. Leif

    You will enjoy working with Brenda and her team.

    I have worked with Brenda for over 12 years and found her to be an incredible business woman. She has excellent knowledge of her products and provides exceptional customer service to her clients. You will enjoy working with Brenda and her team.

    1. Jeff

      I agree with lief

      I have had extremely professional service with Brenda and her staff. I have been with her for about twelve years and never had a problem.

Reviews:3
Reported Loss :1500 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :