Alba Professional Services – H&R Block is a joke! Where’s the hospitality, where’s Rachel? The only reason I would do them here was because of her courtesy and professionalism.
Didn’t get that with the new tax preparer. So, I had to walk out of there. Not educated about taxes whatsoever.
She had to ask another tax preparer on question she either, didn’t know or she doesn’t care to know.
I’ve never had that problem, until now. Made me feel unease to be honest.
Been a client here since 2012. If anyone cares! It’s a shame to hear that she will not be returning.
Well either I’m I and a couple of family members that I recommend to her.
When you loose good people, you actually loose good clients in the process as well.
Alba professional services, I think not. It’s should of been “Alba Not So Professional Services”