I first quite impressed with their reviews being small business owner like myself and local. But bam in mid convocation with who ever was answer my questions via thumbtack app I was trying understand the quote and understand of break down how much everything would cost etc and he say good night.
I ask why saying good night thinking it was typo he said he was tired and need go bed which I completely understand but it was very unprofessional. He could waited until I was done asking my questions or apologize and say I’m tired I got get up early but could he call me in the morning answer questions more depth instead abruptly end conversation middle with no explanation.
Being small business owner myself I would NEVER do that. I want strive to stand out and gain success and gain that new customer. Even if I’m tired I’ll still try answer all their questions and if they had more concerns or questions ask if I can call in morning to talk in the morning go over things more depth. That’s just me.